Job Description
At Ozcare, we're proud to support our clients to live a life well lived - with dignity, compassion and care. As we continue to strengthen our Aged Care at Home services across Queensland, we are seeking an experienced and values-driven Clinical & Care Partnering Manager to join our team inNorth Queensland (based in Townsville or Mackay).
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This is a key leadership role within our recent Service Region model, focused on delivering high-quality, person-centred care and strong clinical governance across the region.
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Your Role
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As the Clinical & Care Partnering Manager, you will lead and oversee the delivery of clinical care and care management services in the community, ensuring safe, consistent and high-quality outcomes for clients.
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Working closely with the Service Region Manager and multidisciplinary teams, you will provide clinical leadership, strengthen service integration, and support continuous improvement across the region.
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Key Responsibilities
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Clinical Leadership & Service Delivery
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- Provide operational leadership for the delivery of evidence-based clinical services and care management
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- Oversee practice in clinical assessment, care planning and ongoing reviews aligned to client goals and preferences
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- Support best practice clinical interventions including chronic disease management, wound care and palliative care
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- Promote a person-centred, coordinated approach to care across multidisciplinary teams
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- Ensure services meet Aged Care Quality Standards, legislative requirements and organisational policies
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- Lead clinical risk management, including incident oversight, investigation and continuous improvement actions
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- Monitor clinical governance frameworks and implement strategies to enhance safety and quality of care
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- Conduct audits,
reviews and reporting to support compliance and accreditation
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- Provide professional guidance, mentoring and support to clinical, allied health and care management teams
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- Foster a culture of collaboration, accountability and continuous learning
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- Build strong relationships with internal stakeholders and external partners to enhance service coordination
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Operational Oversight
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- Ensure accurate and compliant clinical documentation and reporting
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- Support service planning, performance monitoring and continuous improvement initiatives
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- Contribute to regional service strategies in partnership with the Service Region Manager
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About You
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You are a confident clinical leader with a strong commitment to person-centred care and quality outcomes. You bring a collaborative mindset and a passion for supporting teams to deliver exceptional care.
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You will also have:
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- Current AHPRA registration as a Registered Nurse
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- Demonstrated leadership experience in community or aged care services
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- Strong understanding of Aged Care Quality Standards and regulatory requirements
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- Experience in clinical governance, risk management and quality improvement
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- Excellent communication and stakeholder engagement skills
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- A commitment to Ozcare's values of Respect, Integrity, Compassion and Empathy
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Why Join Ozcare?
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- Join a values-based organisation dedicated to supporting Queensland communities
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- Play a key role in shaping the future of Aged Care at Home services
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- Lead a passionate, multidisciplinary team delivering meaningful outcomes
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- Access professional development and leadership growth opportunities
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- Enjoy a supportive and collaborative workplace culture
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Ozcare is committed to creating a diverse and inclusive workplace. We encourage applications from people of all backgrounds and experiences.
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📌 Clinical & Care Partnering Manager (Mackay)
🏢 Ozcare
📍 Mackay