Job Description

Administration Support Officer - Strategic Planning

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- Hourly Rate: $44.18 per hour excluding superannuation
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- Work Type: Part-Time (23 hours per week, Tuesday - Thursday)
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- Contract Duration: Short-term contract (15th June 2026 to 14th August 2026)
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- Location: Daylesford, VIC
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- Classification: Band 5
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About the Role

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Our Local council client is seeking a skilled and proactive Administration Support Officer to provide high-level administrative and customer service support to our dynamic Strategic Planning department.

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Based in beautiful Daylesford and reporting directly to the Principal Strategic Planning officer , you will play a pivotal role in ensuring the smooth delivery of planning projects, community consultations, and daily departmental operations.

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Key Responsibilities

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- Customer Service Excellence: Respond to community and stakeholder enquiries efficiently and professionally. You will gather information and provide accurate advice on a range of Strategic Planning enquiries, keeping in mind the ramifications of misleading information.
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- Project & Research Support: Undertake research and compile clear, accurate documentation to support strategic planning projects led by the Council or external consultants.
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- Community Engagement: Assist the team in the planning, coordination, and delivery of community engagement and consultation activities.
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- Departmental Administration: Manage calendars, coordinate meetings, prepare agendas and minutes,



and ensure all records are accurately maintained in the approved document management system.
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- Financial Administration: Process purchase orders, invoices, and prepare procurement documentation in strict accordance with Council procedures.
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- Workflow Coordination: Ensure prompt follow-up on correspondence, reports, and complaints to maintain seamless communication across the organization and with external stakeholders.
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Key Selection Criteria

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To be successful in this role, you will need to demonstrate:

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- Experience: Proven experience in a high-level administrative and customer service role, ideally within a complex or Local Government workplace.
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- Industry Knowledge: Prior exposure to or experience supporting a Strategic or Statutory land use planning team is highly regarded.
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- Technical Skills: Proficiency in contemporary software systems, including document management platforms, databases, and customer request systems.
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- Communication: Well-developed written and verbal communication skills, with the ability to convey complex information clearly and engage professionally with a diverse range of stakeholders.
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- Time Management: Strong organizational skills with the ability to prioritize tasks, manage competing demands, and maintain strict attention to detail under minimal supervision.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

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We actively encourage applications from any background.

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📌 Administration Support Officer (Daylesford)
🏢 Randstad
📍 Daylesford