Job Description

Please note: The successful candidate must be able to obtain a Defence Security Clearance.

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The Opportunity

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We're partnering with a client who is a well-established technology solutions provider that works alongside leading global IT hardware vendors to support a portfolio of enterprise and government customers across Australia

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Reporting to Sales Manager, you will take ownership of a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience.

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You will work closely with stakeholders across a range of organisations, helping them navigate technology requirements while identifying opportunities to expand existing partnerships.

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Key Responsibilities

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- Develop and maintain strong relationships with key customer stakeholders
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- Deliver responsive, high-quality customer service across your account portfolio
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- Identify and develop new opportunities within existing customer accounts
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- Prepare quotations, proposals and tender submissions
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- Manage sales opportunities from qualification through to successful close
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- Maintain accurate CRM records, pipeline activity and account updates
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- Collaborate with internal teams to ensure successful customer outcomes
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- Build broader networks and strengthen engagement across customer organisations
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About You

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To be successful, you will bring:

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- Previous experience managing and growing existing customer accounts
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- Robust relationship-building and stakeholder management skills
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- Excellent verbal and written communication abilities
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- A proactive, commercially minded approach
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- Strong organisational skills and attention to detail
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- A genuine interest in technology and business solutions
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- Knowledge of leading technology vendors and enterprise technology solutions
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MUST HAVE EITHER: Experience working with Government or Defence customers OR Exposure to IT infrastructure, hardware, software or managed services

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📌 Key Account Manager (Ryde)
🏢 Frog Recruitment
📍 Ryde