Job Description

Considered to be a leader within the bus and coach industry and built on a reputation of safety, service and reliability, Crown Coaches is seeking to employ an Inbound Sales Consultant Superstar to deliver premium service to our many stakeholders.

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We are looking for a person who will bring developed skills and has the ability to embrace the Crown Coaches business, to maintain successful relationships with our current and future customers. You will work within a close-knit team who are driven by their values to provide continuous, excellent customer service. This is a casual position based at our Nunawading head office, conveniently located near public transport. The role requires approximately 25-35 hours per week, Monday to Friday, with specific days and hours to be negotiated. Some shifts will extend until 5:30 pm during school terms. Hours will be reduced during school holiday periods, with a skeleton staff roster in place.

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This position would suit a highly motivated person with office and administration experience and strong interpersonal and organisational skills who thrives in fast-paced but rewarding office environments. All inbound calls and emails are warm leads!

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To be considered for this position, you must have:

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- Experience in and demonstrable success in providing excellent client service and high-level administrative support
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- Ability to understand business targets and have the motivation to hit them
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- Confidence to build rapport with our customers and be willing to ensure their experiences are above their expectation
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- Sound knowledge of administrative systems and procedures, and proficiency with office technology
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- Certificate qualification in administration and/or sales preferred
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- Ability to prioritise, organise and complete work within established deadlines, and to maintain a consistent level of professionalism
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- Efficient, reliable, punctual, patient with a good sense of humour – a team player
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- A self-starter and an ability to learn quickly and contribute to the business.
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Australian work rights are required for this position

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Crown Coaches is a great place to work and has a culture that is very welcoming and supportive of new employees, so why not join us and be part of our vision and success for the future.

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Crown Coaches is an equal prospect employer committed to being a child safe organisation.

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We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.

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Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

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Please visit our website - https://www.crowncoaches.com.au/

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