Job Description

Casual Hourly Rate: Casual HEW 1 ($40.55 per hour + 12% superannuation)

n

Employment Type: Casual

n

Location:Burwood Campus and as required across our Geelong campuses.

n

About the Role:

n

The staff member will provide an excellent and consistent level of customer and hospitality service to all clients (visitors, guests, students and staff). This position is based on a roster system and flexibility of hours is required to work mornings, days, evenings and/or weekends at the Burwood Campus and as required across our Geelong campuses.

n

To Be Successful, you'll have:

n

n
- Excellent hospitality skills and previous experience in hospitality settings.
n
- Demonstrated communication and interpersonal skills with the ability to produce explicit and accurate communications that are appropriate for their intended audience.
n
- Proven capability to work positively and effectively as part of a collaborative work team, accommodate and thrive in diverse working styles, and work independently when necessary.
n
- Demonstrate the ability to exercise sound judgment, initiative, diplomacy, tact and discretion when dealing with different members of the public.
n
- Provide intuitive customer service that meets the requirements of individual guests and resolve issues as they arise in a timely manner.
n
- Ability to use initiative,



seek resolutions to concerns to meet customer and business needs.
n
- Coffee making experience is preferred.
n

n

Your key responsibilities will be to:

n

n
- Effectively work with other team members to deliver front of house and food and beverage services, maintain service standards and processes, ensuring directed tasks are carried out in a timely and efficient manner.
n
- Provide a high level of customer service, ensuring guests are greeted professionally with a high standard of presentation, to ensure professional delivery of services.
n
- Preparation and maintenance of function and meeting rooms, including set up and pack down of furniture.
n
- Stocking of tea and coffee stations and ensuring communal catering areas are kept clean and tidy.
n
- Preparation of Barista Coffee as needed
n
- Food and beverage service including breakfast, lunch and dinner service and corporate event catering.
n
- Ability to work independently and use initiative where appropriate.
n

n

Additional requirements:

n

n
- The role requires the incumbent to apply for and maintain a Working with Children Check.
n

n

Please note: Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

#J-18808-Ljbffr

📌 Casual Hospitality Assistant (Victoria)
🏢 Deakin University
📍 Victoria