Job Description

Medical Liaison Officer/Assistant - Derrimut/Deer Park/Braybrook/Sunshine

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proRAD is a modern, privately owned radiology clinic located in Melbourne's west, founded by two highly experienced radiologists.

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We are dedicated to providing exceptional patient care and delivering high-quality imaging services. With cutting-edge technology and a compassionate, team-based approach, we strive to create a supportive and welcoming environment for both patients and staff.

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Reporting to the Senior Medical Liaison Officer, you will play a vital role in managing a dedicated territory and building strong relationships with healthcare professionals and the broader medical community. You will help ensure proRAD's values and services are consistently and effectively represented.

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This is a dynamic, people-focused role suited to someone with excellent communication skills and a genuine passion for healthcare and building relationships. It offers the opportunity to contribute to proRAD's continued growth while working within a collaborative and supportive team setting.

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We are open to training the right candidate.

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Key Responsibilities

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Referrer Engagement

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- Build and maintain positive professional relationships with GPs, specialists, practice managers, and allied health professionals
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- Represent proRAD in a professional and positive manner within the widespread medical community
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- Promote awareness of proRAD services, ensuring referrers understand key benefits and service offerings
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- Coordinate and support practice visits, lunch meetings, and events
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- Respond to referrer enquiries or concerns in a timely manner, escalating issues when appropriate
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Marketing & Communication

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- Support marketing initiatives, including content creation for social media, website, and promotional materials
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- Assist with the planning and delivery of marketing campaigns, events, and internal and external engagement activities
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- Support brand‐building initiatives aligned with proRAD's growth strategy
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IT & Digital Referrer Support

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- Support referrers with access to online images and digital systems
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- Assist with registration, troubleshooting, and basic training on referrer portals
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Team Collaboration & Professional Conduct

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- Work collaboratively with the Senior MLO, clinical, and administrative teams
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- Uphold professionalism, confidentiality, and quality assurance standards at all times
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- Participate in ongoing training and professional development initiatives
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About Us

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proRAD is a modern, privately owned radiology clinic located in Melbourne's west, founded by two highly experienced radiologists.

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We are dedicated to providing exceptional patient care and delivering high-quality imaging services. With cutting-edge technology and a compassionate, team-based approach, we strive to create a supportive and welcoming environment for both patients and staff.

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Reporting to the Senior Medical Liaison Officer,



you will play a vital role in managing a dedicated territory and building strong relationships with healthcare professionals and the broader medical community. You will help ensure proRAD's values and services are consistently and effectively represented.

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This is a dynamic, people-focused role suited to someone with excellent communication skills and a genuine passion for healthcare and building relationships. It offers the opportunity to contribute to proRAD's continued growth while working within a collaborative and supportive team environment.

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We are open to training the right candidate.

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What we're looking for

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We are seeking an enthusiastic and professional individual who demonstrates:

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- Valid working rights in Australia
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- Valid driving license
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- Demonstrated work experience in a customer service role (healthcare, radiology, or pathology highly regarded)
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- Strong interpersonal and influencing skills, with the ability to engage stakeholders at all levels
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- Excellent organisational skills, with strong attention to detail and time management
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- Proficiency in Microsoft Office (Word, Excel, Outlook)
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- Confidence in verbal and written communication, along with a professional presentation style
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- Ability to work independently while contributing effectively within a team environment
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- A background in sales or relationship‐building will be highly regarded
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What we offer

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- Competitive salary and benefits package
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- Opportunities for career development and training
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- Supportive and collaborative team environment
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- Flexible work arrangements to accommodate work‐life balance
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- Employee health and wellbeing initiatives
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📌 Medical Liaison Officer/Assistant - Derrimut/Deer Park/Braybrook/Sunshine (Brim)
🏢 proRAD Medical Imaging
📍 Brim