SEEK Pass is seeking a Customer Support Manager based in Sydney to lead day-to-day operations and evolve our support capabilities as we scale. You will manage a mix of permanent and contingent staff, coach teams, and drive high-quality outcomes for customers and users.
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You will shape strategy using operational insights, customer feedback, and emerging technologies, including AI and automation, to improve service quality, efficiency and scale while ensuring compliance with policies and laws.
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📌 Customer Support Leader -- Scale-Up & AI-Driven Ops (New South Wales)
🏢 @
📍 New South Wales
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