Technical Support Specialist -- Flexible Hours & Growth (Bundaberg Central)

Technical Support Specialist -- Flexible Hours & Growth (Bundaberg Central)

21 Aug
|
Best Practice Software
|
Bundaberg Central

21 Aug

Best Practice Software

Bundaberg Central

Job Description

Best Practice Software in Bundaberg, Queensland is seeking a Technical Support Specialist to provide Tier 2-3 application support across our product suite. You will troubleshoot network environments (TCP/IP, DNS, DHCP, VLANs, VPN, routing and switching) and work with stakeholders to drive continuous improvement and high customer satisfaction.

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You will mentor the Tier 1 team, assist in pre-release testing, participate in incident management, and maintain a skilled, customer-focused service

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📌 Technical Support Specialist -- Flexible Hours & Growth (Bundaberg Central)
🏢 Best Practice Software
📍 Bundaberg Central

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