AFCA in Australia is seeking a Dispute Resolution Specialist to help review and resolve consumer and small business complaints with fairness and efficiency.
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You will gather information, apply AFCA criteria, and use negotiation and Plain English drafting to produce preliminary assessments and draft decisions. This is a not-for-profit ombudsman that values accessibility and accountability.
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📌 Dispute Resolution Expert - Fair Financial Remedies (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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