Job Description

PS Health is a privately billing & contemporary general practice built around clear systems, calm patient care, and high standards.

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Reception plays a key role in keeping the clinic organised and running smoothly for patients, doctors, and nurses.

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This role suits someone who notices problems early, uses systems properly, and takes ownership of their work.

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If you prefer constant direction for routine tasks, this role is unlikely to suit you.

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WHAT THE ROLE REQUIRES

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You will:

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- welcome patients in person and on the phone
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- manage bookings, billing, and appointment flow
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- keep the front desk organised and efficient
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- use clinic systems such as Best Practice and AutoMed
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- have prior experience with Best Practice software (preferred)
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- follow established workflows that keep the clinic running smoothly
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HOW WE WORK

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We value people who:

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- check systems before asking others
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- follow processes carefully & can focus well
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- stay calm when the clinic becomes busy
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- take ownership of their work
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EXPERIENCE

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Experience in medical reception is helpful but not essential.

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Attention to detail, reliability, empathy and good judgement matter most.

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WHAT YOU CAN EXPECT

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- a calm and professional clinic environment
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- clear systems and workflows
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- a supportive team culture
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- opportunity to grow with the clinic
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APPLICATION

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Australian citizens only are eligible to apply for this position.

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This casual role will cover some weekend shifts in addition to weekdays.

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📌 Medical Receptionist (Queensland)
🏢 ps health solutions
📍 Queensland