Job Description

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- Pay Rate: $51.12 per hour + superannuation
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- QLD Government
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- Initial Contract: 03/08/2026 – 03/02/2027 + highly likely ongoing contract
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- Full-time, temporary contract opportunity (Monday – Friday)
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- AO3 Business Support Officer
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- Pay Rate: $51.12 per hour + superannuation
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- QLD Government
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- Initial Contract: 03/08/2026 – 03/02/2027 + highly likely ongoing contract
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- Full time, temporary contract opportunity (Monday – Friday)
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About the Role

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An exciting opportunity is available for an experienced administrator to join a busy and fast-paced government team based in their Caboolture office. This role plays a critical part in supporting field-based programs, maintaining accurate records, coordinating administrative processes and ensuring excellent customer service delivery.

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Key Responsibilities

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- Support the delivery of smoke alarm and other field staff-related programs.
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- Monitor and manage outstanding job reports and work order statuses.
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- Coordinate with technical officers, for the preparation of detailed record keeping in Ellipse and SAIMS.
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- Compile documents, reports and records with a high level of accuracy and attention to detail.
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- Assist with stock control activities and the journaling of associated costs.
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- Deliver high-quality customer service to internal and external stakeholders.
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- Manage incoming and outgoing correspondence, including calls and emails.
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- Liaise with industry representatives, suppliers and stakeholders to support timely service delivery.
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- Develop, maintain and improve procedures, manuals and registers.
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- Undertake general administrative duties and provide operational support as needed.
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About You

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To be successful in this role, you will demonstrate:

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- Previous experience in an administrative or business support position.
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- Experience using Microsoft Office applications, including Excel. This role requires someone who uses Excel daily in their current or past roles.
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- Strong organisational skills with the ability to manage multiple priorities.
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- High attention to detail and accuracy in record keeping and reporting.
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- Ability to build effective relationships with internal and external stakeholders.
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- Experience using Ellipse and/or SAIMS (highly desirable).
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📌 Business Support Officer (Queensland)
🏢 empire group
📍 Queensland