Job Description

Hiring | Level 2 Technical Coordinator | Sydney

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Location: Frenchs Forest, Northern Beaches, Sydney

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Duration: 12 Months (High possibility of extension)

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We're looking for an experienced Level 2 Technical Coordinator to support large-scale technology.

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This is an exciting chance to work on a nationwide rollout, coordinating device deployments, troubleshooting technical issues, and ensuring every site is fully configured, tested, and operational.

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Key Responsibilities:

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- Coordinate post-installation activities and deployments
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- Configure Windows devices, hardware, and peripherals
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- Perform Level 2 technical support and troubleshooting
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- Validate network connectivity and system readiness
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- Work closely with field installers, IT teams, and stakeholders
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- Maintain deployment documentation and support tickets
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- Escalate complex issues to Level 3 support when required
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Required Skills:

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- Level 2 IT Support / Technical Coordinator / Deployment Engineer experience
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- Strong Windows, networking, and endpoint configuration knowledge
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- Excellent troubleshooting and stakeholder management skills
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- Experience with ITSM/ticketing tools
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- Ability to manage multiple site deployments simultaneously
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- Experience supporting large-scale multi-site environments and retail/hospitality technology deployments will be highly regarded.
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📌 Information Technology Support Specialist (New South Wales)
🏢 Nityo Infotech
📍 New South Wales