Customer Support Leader - Experience and Operations (Victoria)

Customer Support Leader - Experience and Operations (Victoria)

21 Aug
|
Mcmillan Shakespeare
|
Victoria

21 Aug

Mcmillan Shakespeare

Victoria

Job Description

McMillan Shakespeare's MMS brand Oly is seeking a Customer Support Manager to lead the customer support function, delivering a high-quality, scalable experience across inquiries, case management and escalations.

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You will drive service standards, team performance and continuous improvement, partnering across business units to remove pain points and automate where possible, while coaching a high-performing, customer-centric team in a hybrid working workplace.

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📌 Customer Support Leader - Experience and Operations (Victoria)
🏢 Mcmillan Shakespeare
📍 Victoria

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