Location: Surry Hills NSW, Australia
Employment Type: Full-time(9:00AM--5:30PM, Mon--Fri)

About Us
We are an international fashion brand with wholesale branches in Sydney, Melbourne, Brisbane, and Los Angeles (USA) . Our mission is to deliver high-quality products and exceptional customer service. Join our passionate team and be part of an exciting global journey in the fashion industry.

We are currently seeking a Sales Assistant for our Sydney branch .

Requirements

Fluent in English and Chinese (both written and spoken) – this is essential

Strong communication and organizational skills

Ability to multitask and work in a fast-paced environment

Proficiency in Microsoft Office; experience with inventory/order systems is a plus

Proactive team player with attention to detail

Previous experience in sales or customer service is an advantage

Key Responsibilities

Process customer orders and issue invoices in the system

Communicate with customers regarding stock availability, pricing, deposits, and payments

Coordinate with production and warehouse teams to track order progress and delivery schedules

Maintain accurate product and order information





Assist in the showroom with customer visits and sales

Respond promptly to customer emails and internal team messages

Support picking, packing, and delivery during busy periods

Distribute new arrival images to customers and follow up on payments and delivery updates

Check inventory levels and communicate restock or shortage information

Handle customer returns and issue credit notes

Prepare sales reports, weekly updates, and monthly cash reports

Organize new arrivals and assist with collection launches or promotions

Maintain organized records of invoices, orders, and shipping documents

Support reconciliation between sales, warehouse, and accounting departments

Why Join Us?

Supportive and collaborative team workplace

Opportunities for growth and career development

Be part of an international fashion brand with exciting projects

Quarterly company gift cards

For further information or any questions please contactYvonne:********@lilywhyt.com.

Salary commensurate based on experience and qualifications. Please note only successful candidates will be contacted for an interview.

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