In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, and our catchments. We care for water, life, and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, and our catchments. We care for water, life, and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

About the Role

Join Melbourne Water as a part-time Payroll Advisor and be part of a supportive payroll team delivering accurate, timely and customer-focused payroll services across the organisation. In this role, you will assist with fortnightly payroll processing, payroll calculations, employee changes, reporting, superannuation and general payroll administration, while ensuring compliance with relevant legislation, enterprise agreements, policies and procedures.

A key focus of this role is providing a positive customer experience for employees, managers and stakeholders. You will respond to payroll enquiries with care, accuracy and professionalism, helping to resolve issues, explain payroll processes and provide transparent, confidential and timely advice.

- Understand and follow the processes and procedures inline withour Integrated Management System (IMS).
- The accurate and timely preparation entry and transmission of fortnightly payroll data and associated material.
- Maintain an up to date knowledge of Awards, Industrial Agreements and statutory/legislative requirements.
- Provide accurate information to management and staff in a timely manner.

For more information, please refer to the attached Position Description

This role is ideal for someone with strong payroll processing experience, excellent attention to detail and a commitment to providing knowledgeable, confidential and responsive support.

About you

- Experience in iChris/Chris21 required alongside Kronos advantageous.
- Competent skills in payroll processing, preparation and data entry.
- Understanding of Australian payroll legislation i.e. NES, taxation and superannuation.
- Competent skills in working with relevant software packages, including Word, Advanced Excel, Outlook, and large payroll system packages
- Competent numeracy skills, with the ability to understand routine formulas and calculate payroll matters such as overtime and remuneration package/contract details.
- Ability to prepare statistical and general payroll/personnel related reports.
- Ability to maintain strict confidentiality of payroll and personnel matters.
- Customer service focus.
- Excellent communication and interpersonal skills.
- Attention to detail.
- Excellent time management skills
- Ability to prioritise workload to meet deadlines.

This is a part-time opportunity working Tuesday, Wednesday and Thursday, with a flexible mix of working from home and office-based collaboration at our Melbourne location.

Why join us

At Melbourne Water, we care deeply about water and the life it sustains.

Our team is inspired by passion and purpose, with an unwavering commitment to safety. We are on a mission to protect every Melburnian’s way of life, one drop at a time.

We don’t just talk about flexible working - we live it.



Our culture of purpose, safety, results, and learning flows through everything we do. We’re dedicated to doing what’s right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, Neurodivergent Individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and enthusiastic about public resources, community, and the environment, we’d love to receive your application and learn if you could be a great fit.

Closing date: Monday 31st August @ 11:55am AEST

Systems experience

- iChris is preferred; Chris21 experience is required.
- Kronos experience is required.
- ServiceNow ticketing system experience would be advantageous.

Key functionality / responsibilities

- Support onboarding processes, including resolving queries and maintaining accurate employee information.
- Work across multiple system screens to complete masterfile changes.
- Review timesheets and calculations, with the ability to identify errors or inconsistencies.
- Use reporting to interpret data and identify discrepancies, abnormalities, or inconsistencies.
- Supporting Advisor with end to end payroll processing.

Skills and attributes

- Strong data entry skills with high attention to detail.
- Technically capable and confident using systems.
- Strong customer service and communication skills.
- Consistent and reliable team contributor.

Work pattern

- Part-time role, three days per week: Tuesday, Wednesday and Thursday.
- Tuesday and Wednesday are office-based days.

REPORTS TO

Manager Payroll

DIRECT REPORTS AND TEAM SIZE

Manager Payroll

This role has no direct reports.

THIS ROLE EXISTS TO: (PURPOSE)

The Payroll Advisor, a member of the Payroll team, will provide an efficient and effective payroll service to all employees in accordance with relevant Awards, Melbourne Water’s Enterprise Agreement, Statutory requirements and Melbourne Water’s policies and procedures.

Key accountabilities

- Understand and follow the processes and procedures inline withour Integrated Management System (IMS).
- The accurate and timely preparation entry and transmission of fortnightly payroll data and associated material.
- Maintain an up to date knowledge of Awards, Industrial Agreements and statutory/legislative requirements.
- Provide accurate information to management and staff in a timely manner.
- Taking care of own and colleagues Health and Safety through identification and reporting of hazards and active involvement in improvement initiatives.

KEY RESPONSIBILITIES

KPIs

- Assist Senior Payroll advisor with fortnightly payroll processing
- Prepare and process fortnightly payroll calculations and timesheets as required for new starters, leave, salary changes, pay adjustments, performance payments, promotions, transfers and terminations using Chris21
- Ensure all changes are accurate, timely and meet all terms and conditions of employment in accordance with relevant legislative provisions




- Responsive to all payroll enquiries ensuring excellence in customer service for employees & external stakeholders
- Maintain a current knowledge and understand of all relevant policy, legislation, EBAs to enable efficient and compliant processing to pay and entitlements
- Assist in the preparation and remittance of fortnightly superannuation contributions.

- Timely and accurate processing of Payroll tasks
- Positive customer feedback
- Resolution of complex payroll issues

Reporting and Administration

- Update and maintain payroll files, databases and spreadsheets on a regular basis, such as the Payroll intranet page, policies, procedures and documents
- Prepare and distribute fortnightly and monthly HR and payroll reports and ad hoc HR statistical reports, as required.
- Maintaining and updating personnel files in accordance with records management system
- Assist in the preparation and remittance of fortnightly superannuation contributions.
- Assist in the preparation and process journals for employee provisions.
- Assist in the reconciliation of payroll related General Ledger accounts.
- Assist with End of Year processing and reconciliation including payment summaries.
- Assist with research into HR/Payroll issues, especially those relating to data integrity resolutions.

- Timeliness and accuracy of reporting and administrative tasks

Continuous Improvement

- Contribute to the ongoing development and maintenance of standard operating procedures, training material and knowledge articles.
- Assist with the development of procedural documentation and user training to support the correct utilisation of the HR/Payroll System.
- Process organisational structural changes, ensuring that all changes are accurate, timely and in accordance with Melbourne Water guidelines

- Up to date documentation

Customer and Stakeholder

- Work Collaboratively with Talent Acquisition and HR Portfolio Teams to ensure consistent and seamless efficient lifecycle to support all Melbourne Water employees.
- Participate and contribute to Payroll team meetings.

- Positive customer feedback

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED

- Competent skills in payroll processing, preparation and data entry.
- Understanding of Australian payroll legislation i.e. NES, taxation and superannuation.
- Competent skills in working with relevant software packages, including Word, Advanced Excel, Outlook, and large payroll system packages (chris21 experience preferred).
- Competent numeracy skills, with the ability to understand routine formulas and calculate payroll matters such as overtime and remuneration package/contract details.
- Ability to prepare statistical and general payroll/personnel related reports.
- Ability to maintain strict confidentiality of payroll and personnel matters.
- Customer service focus.
- Excellent communication and interpersonal skills.
- Attention to detail.
- Excellent time management skills
- Ability to prioritise workload to meet deadlines.

KEY RELATIONSHIPS

All Melbourne Water employees are responsible for managing aspects of our customer/stakeholder relationships and service interactions, and will work proactively to deliver a consistent customer experience.

Internal

- People Hub Team
- Talent and Acquisition Team
- People systems and Insights Team
- Workforce Relations Team
- Broader P&T; Team
- Finance Department
- All Employees & Managers

External

- Other Victorian Government entities
- Frontier (chris21 provider)
- Kronos

SALARY RANGE

- EA salary level 5

OTHER COMMENTS

This role requires the following:

- Criminal Records Check
- Knowledge and expertise gained through previous payroll experience
- TAPS accreditation acknowledged (not essential)

Location: 990 La Trobe Street, Melbourne 3008

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📌 Part Time Payroll Advisor (Melbourne)
🏢 Melbourne Water
📍 Melbourne