Mulgrave Private Hospital is seeking a casual Emergency Department Clerk to join our dynamic and fast-paced Emergency Department team. This is a casual position based in Mulgrave, VIC 3170 , offering flexible working arrangements to suit your availability. As an Emergency Department Clerk, you will play a vital administrative role in supporting the smooth operation of our Emergency Department, ensuring patients receive prompt and efficient care whilst maintaining accurate medical records and documentation.

What you'll be doing

Welcoming and registering patients attending the Emergency Department, gathering essential information and verifying insurance details

Provide accurate health fund checks and informed financial consent for our patients as well as answering patient questions regarding fees and Health Fund rebates.

Preparing and maintaining medical records, ensuring all documentation is accurate, complete and filed appropriately

Processing patient admissions and discharges, liaising with clinical staff to confirm necessary information

Answering telephone enquiries and directing calls to appropriate departments or personnel

Providing administrative support to Emergency Department clinicians, including copying, printing and distributing documents

Maintaining confidentiality and adhering to privacy regulations at all times

Supporting the implementation of hospital policies and procedures within the Emergency Department

Assisting with clerical duties such as data entry, filing and organisation of departmental resources

What we're looking for

Proven administrative or clerical experience, preferably in a healthcare or hospital setting

Strong organisational and time management skills with the ability to prioritise multiple tasks in a busy environment

Excellent communication and interpersonal skills,



with a professional and courteous manner

Proficiency in computer systems and Microsoft Office applications

Demonstrated accuracy and attention to detail when handling confidential information and documentation

Ability to work effectively within a team and support colleagues during peak periods

Understanding of medical terminology and familiarity with healthcare procedures is highly desirable

Current Working with Children Check and Police Check or willingness to obtain them

Flexibility to work various shifts, including early mornings, evenings and weekends as required

What we offer

Mulgrave Private Hospital is committed to providing our employees with a supportive and rewarding work environment. As a casual Emergency Department Clerk, you will enjoy flexible working arrangements that suit your availability, competitive casual hourly rates, and the opportunity to work alongside a dedicated and professional healthcare team. We provide ongoing training and development to support your professional growth and a welcoming workplace culture where your contributions are valued. We are committed to maintaining high standards of employee wellbeing and creating an inclusive environment for all staff members.

About us

Mulgrave Private Hospital is a leading private healthcare facility dedicated to delivering high-quality, patient-centred medical services to the Mulgrave and broader Melbourne community. Our Emergency Department is a cornerstone of our operations, providing 24/7 emergency care to patients in need. We pride ourselves on maintaining a supportive and collaborative workplace culture where every team member plays an key role in our mission to provide exceptional healthcare. Our values centre on compassion, professionalism, integrity and continuous improvement, and we are committed to supporting the development and wellbeing of our staff.

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📌 Emergency Department Clerk (City of Monash)
🏢 Mulgrave Private Hospital
📍 City of Monash