Administration & Customer Service Officer

Public Sector People is working with a local government department to recruit multiple Business Support & Customer Service Officers for an initial 3-month temporary assignment. These roles offer an excellent opportunity to contribute to local government operations in a high-performing, community-focused environment.

About the Role

You’ll be providing administrative and business support across various council teams, helping ensure smooth service delivery and internal coordination. Duties include managing correspondence, customer service (inbound/outbound calls) processing applications, data entry, record keeping, and assisting with financial transactions, all while navigating multiple internal systems confidently.

Key Details

- Location: Logan Region
- Rate: $36.00 - 39.00 per hour + Super
- Hours: Full-time, 38 hours per week
- Roster: Monday to Friday, between 8:00am and 5:00pm

Key Responsibilities





- Provide high-quality administrative support across internal teams
- Respond to enquiries via phone, email, and internal systems
- Prepare and process documentation, applications, and approvals
- Maintain accurate records and manage internal databases
- Support financial and procurement processes as required
- Contribute to continuous improvement and uphold council service standards

About You

- Prior government experience (local, state or federal) is highly regarded but not essential
- Strong admin background with the ability to handle high workloads accurately
- Confident using a range of systems and learning recent platforms quickly
- Strong communication and stakeholder engagement skills
- Highly organised with excellent attention to detail

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📌 Administration & Customer Service Officer (Brisbane City)
🏢 Public Sector People
📍 Brisbane City