Medical Receptionist – Private Specialist Practice

Professional Specialist Practice | Part-Time | Friendly & Supportive Team

We are looking for an experienced and enthusiastic Medical Receptionist to join our busy private specialist practice.

This is a part-time position working Monday, Wednesday and Thursday , with the opportunity to work additional days when required to cover annual leave and sick leave.

We are a professional and patient-focused practice that prides itself on providing a high standard of care and service. We are looking for someone who shares these values and will become a valued member of our team.

About the Role

As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience from the moment patients arrive.

This is a varied and autonomous role where no two days are the same. You will be responsible for the smooth running of reception and supporting the doctors and wider team with day-to-day administrative tasks.

Key Responsibilities

- Welcoming patients and providing friendly, professional customer service
- Managing incoming phone calls and patient enquiries
- Booking and managing patient appointments
- Coordinating theatre bookings
- Registering new patients
- Processing Medicare and private billing
- Invoicing and receipting patient payments
- Maintaining accurate patient records and files
- Maintaining consulting rooms and ensuring they are prepared for clinics
- Liaising with patients,



doctors, hospitals and other healthcare professionals
- General medical administration and reception duties

About You

We are looking for someone who is qualified, reliable, organised and genuinely enjoys working with people .

To be successful in this role, you will have:

- 1–2 years' minimum experience in a medical reception role
- Experience working in a busy private medical or specialist practice
- Excellent communication and customer service skills
- Strong attention to detail and organisational skills
- The ability to multitask and prioritise in a fast-paced environment
- A calm, friendly and compassionate manner when dealing with patients
- The ability to work independently and take ownership of your responsibilities
- A positive attitude and willingness to be part of a team

Experience with Genie/Gentu is highly desirable.

Previous experience with Medicare and health fund billing is preferred, but not essential for the right candidate.

Why Join Us?

This is a great opportunity to join a friendly, professional and dedicated team where you will be valued for the contribution you make.

If you are an experienced Medical Receptionist looking for a varied role within a supportive private specialist practice, we would love to hear from you.

Important Information

Applicants must have unrestricted Australian working rights and be available to commit to the required days.

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📌 Medical Receptionist – Private Specialist Practice (City of Maribyrnong)
🏢 seek.com.au
📍 City of Maribyrnong