Job Description

Showroom Manager | Assistive Technology & Mobility Equipment

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Independent Living Specialists - Penrith NSW

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Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 15 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

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We are seeking a passionate, experienced Showroom Manager to lead our Penrith team and take our customer experience to the next level.

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As a Showroom Manager at ILS, you're not just managing a store—you're making a difference. You'll lead a dedicated team, connect with the local community, and empower customers with products that truly improve lives. If you're a people-first leader with a strong retail background and a drive to grow in the Allied Health space, we would love to speak to you further about this opportunity.

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What your day looks like:

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- Lead day-to-day showroom operations, including stock, sales, and customer experience.
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- Take ownership of your showroom's overall performance and success.
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- Manage a heavy administrative workload and ensure accurate processing of sales and hire agreements.
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- Use SAP to action quotes, invoices, purchase orders, and other transactions.
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- Follow up with customers via email to provide updates and resolve enquiries.
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- Coach, roster, and develop your team to meet and exceed sales targets.
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- Build community relationships and grow business opportunities.
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What's in it for you:

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- Competitive remuneration
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- Inclusion in ILS Incentive Scheme
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- Job security - permanent full-time role
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- A paid day off for your birthday each year
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- Paid parental leave
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- Access to Flare Advantages, including discounts and cashback at major retailers, health cover options and novated leasing
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- Recognition and reward programs that celebrate the positive impact you make
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- Ongoing training, development and coaching
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- Work/life balance
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Who you are?

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A self-starter with the initiative to drive results and relationships.

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Proven retail or sales leadership experience.

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Customer-focused and passionate about delivering real value

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Motivated, resourceful, and ready to make your mark in the healthcare space

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A great communicator and team player with a hands‐on attitude

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ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.

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To find out more about ILS please go to https://ilsau.com.au/working-at-ils

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📌 Showroom Manager | Assistive Technology & Mobility Equipment (New South Wales)
🏢 Independent Living Specialists
📍 New South Wales