Fullarton Clinic is seeking a dedicated Administration Officer to join our team in a full time or part-time capacity. Based in Epping VIC 3076, this role is central to the smooth operation of our hospital. This position offers the opportunity to make a real difference in a healthcare environment, where your organisational skills and attention to detail will directly contribute to the quality of patient care we deliver.
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What you'll be doing
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- Organise and record regular administration and executive meetings
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- Assist with payroll processing and general HR management
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- Assist the CEO with general administrative duties and calendar management
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- Manage the administration of reception/ward areas
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- Answer and redirect calls
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- Organise appointments and prepare admission paperwork
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- Conduct follow up requests and make reminder calls for visits
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- Maintain accurate and effective record management systems including preparation of medical records/forms
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- Co-ordinate with staff from other departments
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- Complete other clerical tasks such as data entry
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- Maintaining patient confidentiality and accurate medical records
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- Providing overall administrative support to the team leader, medical and clinical staff
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What we're looking for
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- Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines consistently
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- Excellent written and verbal communication skills, with the ability to interact professionally with patients,
clinical staff and external stakeholders
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- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with practice management or scheduling software
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- Experience with payroll support and Xero software
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- Proven experience in an administrative or office support role, preferably within a healthcare or medical setting
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- Attention to detail and accuracy, particularly when handling sensitive patient information
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- A customer service-oriented approach with the ability to maintain composure in a busy, sometimes pressurised environment
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- Understanding of and commitment to patient confidentiality and compliance with health information privacy legislation
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- Ability to work independently and as part of a team, demonstrating initiative and reliability
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About us
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Fullarton Clinic is Melbourne's premium private hospital for Mental Health and Addiction Recovery, providing care in a calm, safe and thoughtfully designed setting. With innovative facilities and a patient-first approach, we provide discreet, comprehensive treatment and seamless support to help people move towards sustainable wellness and better days ahead. Fullarton Clinic is a 65 bed hospital, providing overnight stay, day stay and outpatient consultation services.
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