Sydney Building Management & Projects (SBMP) is looking for professional and reliable Casual Relief Concierges to provide coverage across our portfolio of residential buildings.
Locations: Various sites across Sydney
Availability: Monday to Friday preference + weekend shifts
Wages : In line with the Miscellaneous Award
About the Role
As a Concierge, you will be the welcoming face of the building, ensuring residents and guests receive a professional and seamless experience. This role requires a proactive and customer-focused approach, as you will be assisting with front desk operations, security, and resident services.
Key Responsibilities
- Provide a warm and professional welcome to residents and visitors.
- Assist the Building Management team by supervising contractors, coordinating maintenance requests, and ensuring compliance with site procedures.
- Conduct regular patrols to maintain security, cleanliness, and presentation.
- Manage key distribution, visitor check-ins, parking, parcel deliveries, and other front desk operations.
- Build strong relationships with residents and ensure inquiries are handled efficiently.
What We're Looking For
- Previous experience in hotel front office, residential concierge, or a similar high-customer-service role.
- Excellent written and verbal communication skills.
- Polished, professional presentation.
- Ability to multitask, stay organized, and manage competing priorities.
- A proactive mindset with strong problem-solving skills.
- Flexibility and availability during weekdays, particularly Wednesday to Friday.
Requirements
- Full work rights in Australia.
- Strong computer skills and the ability to learn new systems quickly.
- White Card (or willingness to obtain).
- National Police Check (or willingness to obtain).
Why Join Sydney BMP?
- Flexible Work: Casual relief role with varied shifts across different locations.
- Career Growth: Opportunities to gain experience and transition into permanent roles.
- Training & Development: Ongoing support to help you excel.
Employee Perks via Employment Hero
- Discounts on major brands and services.
- On-demand pay - access your earned wages in real-time.
- Cashback offers of up to 20% at major retailers.
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📌 Casual Concierge (Residential Buildings) (City of Sydney)
🏢 Apartment Projects
📍 City of Sydney
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