Job Description

Position

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The Contract Administrator is responsible for the administration, performance monitoring, and commercial management of all client contracts and fixed-rate service agreements across the business. The role plays a critical part in ensuring contractual compliance, maintaining profitability, protecting contract margins and compliance, and delivering operational efficiencies throughout the supply chain and logistics network.

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KEY RESPONSIBILITIES

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Contract Administration and Commercial Management

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- Administer and manage all client contracts and fixed-price service agreements to ensure compliance with contractual obligations and service level requirements.
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- Monitor contract performance, profitability, and operational outcomes against agreed contractual terms.
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- Develop, review, negotiate, and implement contract variations, renewals, extensions, and service agreements.
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- Identify and implement initiatives to improve contract profitability and operational efficiency.
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- Maintain accurate contract documentation, pricing schedules, and commercial records.
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Financial Analysis and Business Improvement

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- Analyse operational, financial, and performance data to identify trends, risks, and opportunities for cost reduction and productivity improvements.
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- Develop pricing models and costing structures for existing and prospective contracts.
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- Prepare costing and pricing inputs for contract renewals, variations and client quotation responses.
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- Conduct commercial analysis of contract performance to support contract negotiations, variations and renewals.
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- Prepare forecasting data and performance reports to support future business planning.
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Client and Stakeholder Management

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- Build and maintain solid relationships with existing and prospective clients.
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- Act as a key point of contact for contractual matters and service-related issues.
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- Ensure client expectations and contractual deliverables are clearly understood and consistently achieved.
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- Support client retention initiatives and identify opportunities to expand service offerings within existing contracts.
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- Participate in contract review meetings with clients, subcontractors and management.
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Supply Chain and Operational Coordination

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- Work closely with logistics, warehouse, and inventory management teams to ensure contractual requirements are effectively delivered.
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- Coordinate subcontractor performance to ensure service delivery standards, compliance requirements, and commercial objectives are achieved.
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- Monitor operational performance against contractual KPIs and agreed service levels.
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- Assist in the implementation of continuous improvement initiatives across supply chain operations.
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Contract Compliance, Risk and Reporting

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- Analyse risks associated with specific contract terms and advise management on appropriate mitigation.
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- Monitor relevant legislative, award and regulatory changes affecting contracts and coordinate with management and external advisers as required.
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- Interpret and explain contract requirements, terms and conditions to internal stakeholders, clients and subcontractors to support compliance.
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- Maintain and improve contract-management systems and records, including the in-house platform, to support accurate and efficient contract administration.
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- Assist in the preparation and negotiation of contract terms, renewals and variations with clients and subcontractors.
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Skill & Experience

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SKILLS, KNOWLEDGE, AND EXPERIENCE

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- Demonstrated experience in contract administration, commercial management, or supply chain contract management.
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- Strong financial and commercial acumen with the ability to analyse costs, profitability, and operational performance.
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- Experience within logistics, warehousing, inventory management, third-party logistics (3PL), or supply chain environments.
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- Sound understanding of fixed-price service agreements, contract compliance, and service level management.
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- Proven ability to manage multiple stakeholders and maintain strong client relationships.
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- Experience in pricing analysis, contract negotiation, and the administration of contract variations and renewals.
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- Strong analytical and problem-solving skills with advanced data interpretation capabilities.
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- Excellent written and verbal communication skills.
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- High-level computer literacy and proficiency in business systems, reporting tools, and data analysis software.
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- Knowledge of warehouse operations, distribution centres, inventory control, container handling, and material handling equipment (MHE).
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- Demonstrated understanding of Workplace Health and Safety (WHS) requirements within
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- logistics and distribution environments.
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- Relevant qualifications in Business, Supply Chain Management, Logistics, Operations
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- Management, Information Technology, or a related discipline at AQF Associate Degree, Advanced Diploma or Diploma level or above.
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- A demonstrable track record in WHS and its applications in fast paced and dynamic distribution facilities.
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Applications open on 24 July 2026 and close on 23 August 2026

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📌 Full Time Contract Administrator (Victoria)
🏢 Business Nest
📍 Victoria