Job Description

Company: NEC Corporation

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At NEC Australia, we're solving tomorrow's technology challenges today. Our solutions help emergency services, public safety agencies and critical responders make faster, smarter and more informed decisions when it matters most.

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NEC Australia is seeking an experienced Product Solutions Engineer to provide technical leadership across our Public Safety solutions portfolio. Working closely with Product Managers, Engineering, Pre-Sales and customers, you'll help define product architecture, influence roadmaps, and deliver innovative solutions that support emergency services and critical response agencies across ANZ.

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What You'll Be Doing

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- Act as the technical SME for NEC's Public Safety solutions.
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- Define and maintain product and solution architecture standards.
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- Develop technical collateral, design guides and demo environments.
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- Support product roadmaps and non-functional requirements.
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- Engage with customers to gather technical requirements and shape future solutions.
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- Support workshops, solution demonstrations, proposals and bid responses.
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- 10+ years' experience across software, systems, infrastructure or solution engineering environments.
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- Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.
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- Experience providing technical leadership and influencing technology strategy.
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- Robust understanding of SaaS platforms and product-based business models.
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- Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.
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- Experience working within structured project environments and delivering to project milestones.
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- Strong troubleshooting and problem-solving skills across applications and infrastructure.
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- Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation.
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- Experience with Microsoft Active Directory and Windows domain environments.
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- Working knowledge of: Microsoft Windows Server platforms | Linux/Unix operating systems |MySQL and/or Microsoft SQL Server | Virtualisation platforms including VMware or Hyper-V
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- Emergency Services, Control Room or Public Safety systems experience.
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- Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems.
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- Knowledge of radio technologies including UHF/VHF, PTToC and P25.
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- Experience within PABX, IP Telephony or Contact Centre environments.
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Why NEC?

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At NEC, we're more than a technology company. We're a team of innovators helping build safer, smarter and more connected communities.

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What's In It for You?

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- Bonus & wellness days (after 6 months)
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- 14 weeks paid parental leave
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- Up to 4 paid volunteer days per year
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- Discounts on health insurance, travel, entertainment & more
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- Salary sacrificing options (car leasing, super, etc.)
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- Employee Assistance Program – free, confidential support for you & your family
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Ready to make an Impact?

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📌 Product Solutions Engineer Public Safety (New South Wales)
🏢 NEC Australia
📍 New South Wales