We're rethinking homes for how people really live, and we're looking for a Retail Sales Specialist to join our Melbourne Showroom team to help shape the future of living–one thoughtful detail at a time. Retail at Castlery is where design, service, and experience meet – giving customers a space to explore, connect, and discover the perfect pieces for their homes.

What you'll be doing

- Drive sales by building strong customer relationships and delivering an exceptional showroom experience.
- Understand customers' needs, lifestyle, and aesthetic preferences to recommend thoughtful, design‐led solutions.
- Confidently engage walk‑in customers, handle objections professionally, and convert conversations into sales.
- Maintain high showroom standards and support day‑to‑day store operations.

What you'll need

- A strong hunter‐sales mindset with confidence in customer engagement and closing sales.
- High EQ, strong communication skills, and the ability to build rapport naturally.
- A genuine eye for design, aesthetics, and beautiful spaces.
- Strong ownership,



positive attitude, and willingness to learn and grow.
- Prior retail or sales experience is a plus, but we care more about personality, customer presence, and commercial instinct than direct furniture experience.
- Flexibility to work weekends and public holidays.

Job Information

- Location: Richmond VIC 3121, Australia
- Commission Scheme: Enjoy attractive earning opportunities with commission tied to your results and your store's success

Built for Real Life, Designed for What's Next

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life – durable, beautiful, and made to keep up with change. Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy. If you believe that positive homes create good lives, come build with us.

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📌 Sales Specialist, Melbourne (New Showroom Launch)
🏢 Castlery
📍 Melbourne