MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is a Day time opportunity with rostered shifts as below, with work across weekdays and weekends.
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Training Week - 8am- 4pm
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Week 1 - 05:30am to 1.30pm OR 6am to 2pm (based on portfolio)
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Week 2 - 10am to 6pm
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What does the role involve?
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- Work as part of a team
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- Proven ability to cope under pressure
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- Think on your feet
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- Valuable knowledge and use of Microsoft applications
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- Desirable - Background in administration/Call Centre/Rostering or similar.
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About you
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You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.
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We need
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- Demonstrated experience in rostering, administration, or contact centre
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- Highly developed communication and interpersonal skills
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- Professional phone manner
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- Full Australian Working Rights
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- Willing to undergo a National Police Check
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- Willing to work from our Parramatta office for the first few weeks for training
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- Australian citizens as some of our clients are government clients
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📌 Rostering Coordinators - Day Shifts (New South Wales)
🏢 Mss Security
📍 New South Wales
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