Job Description

This is not a general retail position. I'd like you to know that previous liquor/bottleshop experience is essential.

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As a Retail Supervisor at Kingscliff Cellars, you will play a vital role in the day-to-day operations of our retail store in Kingscliff, NSW. This full-time position will see you supervising and motivating a team to deliver exceptional customer service and drive sales performance.

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What you'll be doing

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Supervising a team to ensure excellent customer service and sales results

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Inventory, including stock receiving and display

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Handling cash and financial transactions, including end-of-day reconciliations

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Ensuring the store maintains high standards of cleanliness, organisation, and visual merchandising

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Assisting customers with product selection, processing purchases, and handling returns and exchanges.

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What we're looking for

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Minimum 1 year of experience in a retail supervisory role

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Solid customer service orientation and the ability to motivate a team

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Excellent communication and interpersonal skills

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Proficient in handling cash and financial transactions

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Familiarity with inventory management and stock control processes

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Adaptable and able to thrive in a fast-paced, customer-centric workplace

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A passion for the retail industry and a commitment to delivering an exceptional customer experience

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What we offer

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At Kingscliff Cellars, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy access to a range of benefits, including:

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Join a growing business with real opportunities for advancement. Taphouse Retail is expanding, with a new venue underway in the Tweed, and we're considering applicants across all experience levels.

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Flexible work arrangements to support a healthy work-life balance

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Comprehensive training and ongoing professional development

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Discounts on our products and services

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A collaborative and inclusive team culture

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📌 Retail Supervisor - Bottleshop (Katoomba)
🏢 TH HOSPITALITY SERVICES
📍 Katoomba