About Us

At Cancer Council Queensland, our mission is simple - to ensure no Queenslander is left navigating cancer alone. We’re here to provide support to everyone impacted by cancer, and to improve quality of life for all Queenslanders facing a diagnosis. We do this through work in three key areas, cancer research, cancer prevention and early detection, and cancer support services.

Working at Cancer Council Queensland

Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by living our values of being responsible, inclusive, equitable, and collaborative. We provide a positive and supportive working environment where you will be a valued team member.

About The Role

Client service delivery is integral in providing information and support to Queenslanders affected by cancer across the cancer continuum, through prevention to end of life. We provide information and support required to navigate through the cancer journey including counselling, our information and support line, accommodation and transport, Wigs and Headwear and PalAssist.

The Manager, Navigation and Support Services is responsible for the leadership of Navigation Services including (National Navigation) and PalAssist, Specialist Care Services, Psychology Services and Support Programs. You will manage the delivery of quality, targeted, accessible, effective and efficient services, ensuring population diversity, health inequity and cultural relevance are a key consideration. As part of the Services Leadership Team you will work with the Director of Services to operationalise strategic priorities, forecast, develop and manage service budgets, and provide leadership and guidance to your direct reports and the wider team.

About You

To be successful in this role you will bring:

- Tertiary qualifications in Health (Nursing, Allied Health, Social Work or other related disciplines).
- Registration with Australian Health Professional Regulation Authority (AHPRA)



or respective skilled body.
- Experience in the day to day management of a team in a clinical/health service or community services environment, such as a human services contact centre, psychology services and other support services.
- Experience in assessing patient/client needs and making appropriate referrals to health professionals, community services and non-government organisations, utilising problem-solving skills and a client centered approach.
- Experience in the provision of psychosocial and information support.
- Demonstrated ability to practice within an evidence-based framework. Proven ability to develop and maintain constructive professional networks. Understanding of the impact of a cancer diagnosis and knowledge of the psychosocial and information needs of people affected by cancer, and experience with culturally responsive practice, trauma informed practice and the use of strength-based approaches would be highly regarded.

Benefits

Cancer Council Queensland Has a Collaborative, Energetic, And Supportive Team Culture, Contributing To Meaningful Work With a Tangible Impact. By Celebrating And Fostering Our Individual Strengths, We Take On More Challenging Work. In Turn, We Lead More Balanced, Exciting And Fulfilling Lives. Our Growing Non-for-Profit Organisation Offers Employees

- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
- Recognition and Rewards Program
- Professional Development Allowance
- Workplace health programs, such as Fitness Passport
- Cancer Council Shop discount

In line with our value of being inclusive, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate.

Please be advised, Cancer Council Queensland will need to collect personal information from candidates during recruitment and onboarding processes.

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📌 Manager - Navigation & Support Services (Brisbane City)
🏢 Cancer Council Queensland
📍 Brisbane City