West HQ is seeking an experienced Infrastructure &Systems; Engineer to architect, maintain, and enhance ourmissioncritical ICT environment. This role is hands on, highlytechnical, and central to the stability, security, and performanceof our infrastructure.

You’ll lead networking, server management, cloud services,security, and incident response across a highavailability,multivenue environment. If you thrive solving complex engineeringchallenges and improving infrastructure environments endtoend, we want to hear from you.

About the role:

- Design, support, and optimise network infrastructure (LAN, WAN,WiFi, VPN, routing, switching, firewalls).
- Administer Windows Server, Active Directory, Group Policy,virtualisation, and storage systems.
- Lead P1/P2 incident response and provide Level 3 engineeringsupport.
- Manage patching, lifecycle upgrades, and infrastructureimprovements.
- Maintain network and systems security, including vulnerabilityremediation.
- Deliver infrastructure projects from design throughimplementation.
- Work with vendors, carriers,



and MSPs on complex technicalresolutions.

About You:

- 5+ years in Network Engineering or Infrastructure Engineeringroles.
- Advanced networking experience (Cisco/Meraki/Aruba orequivalent).
- Strong background in AD, Windows Server, virtualisation, andbackup platforms.
- Proven experience leading major incidents.
- Excellent diagnostic, documentation, and communicationabilities.
- Certifications (CCNA/CCNP/AZ104/MS500) are highlyregarded.
- Certifications in a project management methodology i.e. Agile,PMP, PMBoK, Prince2.
- Full Australian Work Rights.

Why You'll Love Working at West HQ

- Complimentary lunch daily and free gym membership.
- Diverse, fast-paced environment where no two days are thesame.
- Exposure to a wide range of technologies and projects.
- Rewards and Recognition Program.
- Outstanding staff discounts across the precinct.

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📌 Infrastructure & Systems Engineer (City of Blacktown)
🏢 West Hq
📍 City of Blacktown