We are hiring a Remote Travel Support Specialist to guide and assist clients throughout their travel journey. From planning to return, you will ensure travelers feel informed, confident, and supported at every stage.
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Key Responsibilities
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- Assist clients remotely through phone, email, and online messaging
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- Manage reservations, booking updates, cancellations, and special requests
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- Share clear and detailed information regarding destinations and travel policies
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- Monitor upcoming departures and proactively contact clients when necessary
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- Professionally resolve inquiries and concerns to maintain high customer satisfaction
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Ideal Candidate
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- Strong written and verbal communication abilities
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- Background in customer service (travel industry experience is a plus)
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- Detail-oriented and highly organized
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- Able to work independently in a remote setting
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- Quick to adapt to booking platforms and digital tools
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- Enthusiastic about helping others travel smoothly
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What We Offer
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- 100% remote work environment
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- Adaptable scheduling
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- Ongoing training and development
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- Career advancement opportunities
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- Travel-related benefits and exclusive discounts
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- Friendly and supportive remote team
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📌 Work From Home Travel Support Specialist (City of Gold Coast)
🏢 Live the Dash Travel
📍 City of Gold Coast
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