Job Description

Set among the beautiful surrounds of Bright, Adina Lodge is a welcoming accommodation property featuring 10 self-contained units (7 x 2-bedroom and 3 x 1-bedroom units), landscaped gardens and a range of facilities and outdoor activities.

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Our guests include families, couples, cyclists, skiers, bushwalkers and groups who come to Bright to relax, explore and enjoy everything the region has to offer.

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We are seeking a practical, reliable and hands‐on Site Manager to take ownership of the day‐to‐day operation, presentation and guest experience of this unique single‐site property.

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About the Role

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Living on‐site at Adina Lodge, you will be the main point of contact for guests and will take responsibility for ensuring the property operates smoothly, safely and efficiently.

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This is a varied role combining guest service, property operations, housekeeping coordination, grounds and facilities oversight, minor maintenance and local business development.

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You will work closely with the owners, cleaners, contractors and service providers while having the autonomy to manage the daily priorities of the lodge.

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The position would suit someone who enjoys working independently, takes pride in maintaining high presentation standards and is comfortable responding to the practical needs of both guests and the property.

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As a live‐in hospitality role, some flexibility will be required during weekends, public holidays, school holidays and peak tourism periods. This may include responding to occasional after‐hours guest or operational matters.

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Key Responsibilities

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- Manage the day‐to‐day operations of Adina Lodge.
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- Deliver a warm, responsive and friendly experience for every guest.
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- Manage guest enquiries, arrivals, departures and issues throughout their stay.
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- Assist with booking administration and guest communication by phone and email.
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- Ensure all accommodation, common areas, amenities, recreational facilities and grounds are maintained to a high standard.
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- Coordinate room readiness, cleaning schedules, linen, consumables and operational supplies.
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- Oversee the upkeep of gardens, pool surrounds, BBQ areas, playground and outdoor facilities.
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- Undertake minor maintenance, repairs and practical troubleshooting where appropriate.
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- Identify maintenance requirements and coordinate external trades and contractors.
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- Monitor safety risks and ensure walkways, guest facilities and public areas remain safe and well maintained.
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- Maintain accurate records relating to maintenance, incidents, contractors and operational matters.
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- Identify and respond to local events, tourism trends and promotional opportunities that may support occupancy and revenue.
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- Provide the owners with regular updates on guest feedback, maintenance priorities, operational performance and emerging issues.
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About You

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You will ideally bring:

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- Experience in accommodation, hospitality, tourism, motel, lodge, caravan park or property operations.
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- A genuine commitment to delivering a positive and memorable guest experience.
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- Strong practical maintenance and general troubleshooting skills.
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- An exceptional eye for cleanliness, presentation and detail.
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- The ability to work independently, manage competing priorities and take ownership of the site.
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- Strong communication and relationship‐management skills.
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- Confidence working with guests, owners, cleaners, contractors and service providers.
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- A calm, practical and solutions‐focused approach.
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- A willingness to be hands‐on across guest services, property presentation, grounds and operational support.
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- A current Driver's Licence.
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- Flexibility to work across weekends, public holidays and peak tourism periods when required.
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What We Offer

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- Excellent remuneration package that includes on‐site accommodation and all utilities.
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- Mobile phone and computer provided.
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- On‐site parking.
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- Genuine work–life flexibility, including protected downtime during quieter periods and time off in lieu for additional hours worked during peak seasons.
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- At least one full uninterrupted weekend off each month, subject to operational requirements.
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- A diverse role offering autonomy, responsibility and direct access to the business owners.
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- The opportunity to live and work in one of Victoria's most beautiful regional destinations.
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📌 Site Manager (Williamstown)
🏢 Adina Lodge
📍 Williamstown