Job Description

Family Dispute Resolution Practitioner - Townsville

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Posted: 23/02/2026

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Closing Date: 31/08/2026

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Job Type: Permanent - Full Time

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Job Category: Counselling, Practitioner, Therapeutic etc.

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Centacare North Queensland is seeking an experienced Family Dispute Resolution Practitioner to join our Family Relationship Centre in Townsville.

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This is a meaningful, practice-focused role supporting families navigating parenting arrangements, care arrangements, property matters and separation decision making— always prioritising the best interests of children and young people.

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What you'll enjoy

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- SCHADS Level 5 salary (Starting salary of $100,783.28 per annum)
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- Plus $2,500 above award payment- each year!
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- $15,900 salary packaging + additional meal entertainment benefits
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- 5 weeks annual leave + 17.5% loading
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- Birthday leave (because we celebrate our people)
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- On-site café (because thoughtful mediation requires good coffee)
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- A supportive, experienced FRC leadership team
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Job Description

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Your Impact

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You will:

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- Conduct client intake, risk and needs assessments
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- Facilitate family dispute resolution and mediation processes
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- Support parents to develop practical, child-focused parenting arrangements
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- Apply child-inclusive and culturally responsive practice frameworks
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- Ensure compliance with the Family Law Act and FDRP Regulations
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- Maintain professional standards and FDR accreditation
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- Engage with community and sector stakeholders
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- Contribute to a cooperative, best-practice team culture
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This role offers a balanced caseload within a supportive structure that values reflective supervision and continuous improvement.

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Desired Skills and Experience

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What you bring:

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- Tertiary qualifications in Psychology, Social Work, Law, or FDR/Mediation
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- Accreditation (or eligibility) as a Family Dispute Resolution Practitioner
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- Experience in child-focused dispute resolution practice
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- Strong understanding of legislative and professional obligations
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- High-level communication and assessment skills
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- A commitment to ethical, culturally safe service delivery
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And lifestyle?

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Live where others holiday. Short commutes. Weekend trips to the reef or rainforest. Magnetic Island sunsets after a meaningful week of work.

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Centacare North Queensland promotes wellbeing and resilience across our region and is committed to integrity, respect, equality, compassion, dignity and stewardship

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Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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📌 Family Dispute Resolution Practitioner - Townsville
🏢 Centacare North Queensland
📍 Townsville