Job Description

East Coast Apprenticeships (ECA) is one of Queensland's leading not-for-profit Group Training Organisations. For more than 35 years, we have partnered with employers, apprentices and trainees to create meaningful employment opportunities and support workforce development across Queensland.

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As we continue to grow, we are seeking a motivated and results-focused Business Development Officer to expand our network of Host Employers and help create new apprenticeship and traineeship opportunities.

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This role is ideally suited to someone who enjoys phone-based sales, thrives in a structured and KPI-focused workplace, and is motivated by delivering outcomes that make a genuine difference in people's lives.

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About the Role

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This is a predominantly office-based internal sales and business development role.

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Working from our Strathpine office, you will spend a significant portion of your day engaging employers by phone, identifying workforce needs, generating opportunities, and converting those opportunities into Host Employer partnerships.

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Success in this role comes from consistent activity, strong relationship-building skills, effective pipeline management, and the ability to confidently engage decision-makers.

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You will have access to:

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Warm leads and referrals

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Marketing-generated enquiries

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CRM data and historical employer records

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Prospecting opportunities across a broad range of industries

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While outbound prospecting forms an important part of the role, your focus will be on building quality employer relationships that result in sustainable apprenticeship and traineeship opportunities.

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Key Responsibilities

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Business Development & Employer Engagement

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Conduct outbound calls and employer engagement activities to identify new business opportunities.

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Convert enquiries,



referrals and warm leads into Host Employer partnerships.

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Develop and maintain a pipeline of prospective employers.

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Promote ECA's apprenticeship and traineeship solutions.

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Identify workforce needs and opportunities for apprentice and trainee placements.

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Secure new Host Employer Agreements.

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Opportunity Generation

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Generate apprenticeship and traineeship opportunities across ECA's service regions.

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Build long-term employer relationships that support future workforce needs.

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Encourage repeat business and ongoing employer engagement.

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Support organisational growth through proactive business development activities.

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Work closely with Regional Managers, Field Officers and operational teams.

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Share employer feedback, market insights and industry intelligence.

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Support coordinated approaches to employer engagement and workforce solutions.

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Contribute to continuous improvement initiatives and business development strategies.

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Administration & Compliance

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Maintain accurate CRM records and activity reporting.

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Ensure business activities are conducted in accordance with organisational policies and procedures.

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Support compliance with WHS and organisational requirements.

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About You

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To be successful in this role, you will demonstrate:

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Experience in business development, internal sales, recruitment, labour hire, training or a related field.

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Confidence engaging decision-makers over the phone.

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Strong communication and relationship-building skills.

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Resilience and persistence when prospecting and developing new business opportunities.

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The ability to work effectively within a structured, KPI-driven environment.

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Strong organisational skills and attention to detail.

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A professional and customer-focused approach.

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A genuine interest in supporting workforce development and employment outcomes.

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Experience within apprenticeships, traineeships, vocational education, recruitment, labour hire or workforce solutions will be highly regarded.

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What Success Looks Like

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Success in this role will be measured through:

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Growth in Host Employer partnerships.

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Recent Host Employer Agreements secured.

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Apprenticeship and traineeship opportunities created.

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Effective pipeline management and CRM compliance.

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Contribution to regional and organisational growth objectives.

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Why Join ECA?

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At ECA, every new employer relationship has the potential to create opportunities that can positively influence a person's career and future.

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We offer:

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- Competitive salary of $93,500 plus Superannuation
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- Performance-based incentive program
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- Ten Paid Days Off (PDOs) each year, plus additional shutdown and anniversary leave benefits
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- Supportive and collaborative team environment
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- Career development opportunities within a respected community-based organisation
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- The opportunity to make a genuine impact in Queensland's workforce and training sector
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This is a predominantly office-based position that supports collaboration, coaching, team engagement and business outcomes.

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If you're a motivated business development professional who enjoys engaging employers, creating opportunities and achieving results, we'd love to hear from you.

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📌 Business Development Officer (Queensland)
🏢 East Coast Apprenticeships
📍 Queensland