Job Description

Junior Service Engineer, QLD or WA Australia

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- Responsible for the tele- and on-site technical support and post sales support.
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- Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
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- Reporting and following up with head office in relation to product failure with transparent descriptions
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- Evaluating PV plant performance by studying operation data on a regular basis
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- Pro-actively work with installers & retailers and provide them best-in class customer experience.
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- Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
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Qualifications & Requirements

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- Bachelor degree or above:



must be electrical or electronics background.
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- Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings
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- Strong ability to analyse and solve problems independently.
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- Reliable and self-motivated
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- The ability to learn new technologies quickly
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- Strong Microsoft office skills
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- Ability to work effectively in a team environment,
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- A friendly, positive and customer-driven attitude
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- Excellent time management and organizational skills
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📌 Junior Service Engineer, QLD or WA Australia (Queensland)
🏢 Goodwe Australia
📍 Queensland