Job Description

Sovereign Homes is a bespoke design and build company delivering custom new homes and renovations across Brisbane. Every project we take on is unique , no two builds are the same and our clients trust us to guide them through a highly personalised journey from first design conversation through to completion. We're looking for an organised, client-focused administrator to help keep our contracts, projects, and clients running smoothly, whilst maintaining client relationships.

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About Us

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Sovereign Homes is a bespoke design and build company delivering custom new homes and renovations across Brisbane. Every project we take on is unique , no two builds are the same and our clients trust us to guide them through a highly personalised journey from first design conversation through to completion. We're looking for an organised, client-focused administrator to help keep our contracts, projects, and clients running smoothly, whilst maintaining client relationships.

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About the Role

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As our Residential Contracts Administrator / Client Liaison Officer, you'll be the administrative and communication backbone between our clients, our contracts, and our design and site teams. This is a dual-focused role, part contract and compliance administration, part client relationship coordination, ideal for someone who thrives on detail but also genuinely enjoys guiding clients through their project.

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What You'll Do

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- Prepare, issue, and manage residential building contracts for new homes and renovations
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- Prepare and track variations, including client sign-off, cost adjustments, and updated timelines
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- Manage Prime Cost (PC) and Provisional Sum (PS) schedules and reconcile against client selections
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- Coordinate progress claims/payment schedules in line with contract stages
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- Ensure contract documentation complies with relevant building and consumer legislation
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- Track key contract milestones and proactively flag risks or delays
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- Be a primary point of contact for clients throughout their journey
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- Coordinate the client selections process (fixtures, finishes, colours) with the design team
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- Schedule client meetings, site visits, and design/selection appointments
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- Maintain accurate client and contract records across our project management system
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What We're Looking For

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- Experience in residential construction administration, contracts administration, or client services within a building or design company (bespoke/custom home experience highly regarded)
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- Working knowledge of residential building contracts and relevant state & local building legislation
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- Excellent organisational skills and high attention to detail
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- Confident, skilled communication style, comfortable managing client relationships, including conversations about variations and cost
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- Proficiency with construction management/CRM software and Microsoft Office
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- A proactive, calm, client-first approach, comfortable with the fluid nature of bespoke projects
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Desirable

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- Certificate/Diploma in Building and Construction, Business Administration, or similar
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- Prior experience in a custom/luxury or renovation-focused building company
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- Understanding of QBCC licensing and compliance requirements
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- Colour selection experience
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Why Join Us

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- Work on genuinely bespoke, high-quality builds — no display homes or repeat floor plans
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- Supportive, close-knit team environment
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📌 Residential Contracts Administrator / Client Liaison Officer (Queensland)
🏢 Sovereign Homes
📍 Queensland