Official role title: Credit Officer

About the Role

Are you an Australian mortgage expert who knows the ins and outs of a loan file from initial intake all the way to settlement? We’re seeking a sharp, detail-focused Credit Officer with solid end-to-end AU mortgage processing experience to take ownership of our loan pipeline.

In this role, you won’t just pass along paperwork—you’ll drive applications from pre-lodgement, servicing, and structuring right through to formal approval and settlement. You’ll be the central engine ensuring total compliance, accurate servicing calculations, precise policy alignment, and seamless deal progression every step of the way.

Who We Are

At GBSS, we’re not your average BPO—we believe work should be fulfilling, not draining. We’re all about empowering you to grow, learn, and thrive in a culture that’s supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let’s make things happen! Grow with GBSS, where your potential meets opportunity.

What You’ll Be Doing

- End-to-End File Ownership & Data Entry: Accurately enter loan details into Salestrekker and ApplyOnline, ensuring high-quality, audit-ready submissions.
- Document Verification & Analysis: Review and verify critical supporting documents, including payslips, bank statements, and identification, to ensure complete file integrity.




- Property Valuation Management: Order and track valuations via Property Hub or lender websites, carefully reviewing valuation reports for risk ratings and adverse valuer commentary.
- Servicing & Lender Policy Alignment: Run precise Quickli and lender servicing calculators, request bank pricing, and review lender policies to ensure optimal deal structuring.
- Pipeline & Approval Tracking: Actively monitor deal progress from initial processing through to formal bank approval, proactively resolving bottlenecks.

About You

- AU Mortgage Specialist: Proven experience handling Australian mortgage processing, document review, and deal packaging end-to-end.
- Tech-Savvy: Highly skilled with Salestrekker CRM, ApplyOnline, Quickli, Property Hub / Valex, Microsoft Suite, and Google Apps.
- Lender & Valuation Knowledge: Comfortable navigating bank broker portals, requesting pricing, and reading valuation reports for potential risk factors.
- Analytical & Detail-Oriented: Exceptional attention to detail when verifying income, analyzing bank statements, and checking policy compliance.
- Proactive Problem Solver: A proactive mindset to keep applications moving smoothly and meet tight approval timelines.

Why Join Us?

- HMO Benefit + free dependent
- Leave accrual
- Wellness perks
- Specific client-initiated perks

#J-18808-Ljbffr

📌 Credit Officer – AU Mortgage | Day Shift | Onsite (Australia)
🏢 Gbss (Galilee Business Support Services)
📍 Australia