Are you an organised, proactive Administrator looking to build your career in a skilled accounting environment? We're looking for a Client Services Officer to join our team and provide exceptional support to our accountants and clients.
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About the Role
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As a Client Services / Administration Officer, you will be a key part of our business operations team. You'll work closely with accountants, partners, and clients to ensure our office runs efficiently and our clients receive outstanding service.
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Your day will include a mix of client communication, compliance administration, and general office support. This role is well-suited to someone who enjoys variety, takes pride in accuracy, and thrives in a team-focused setting.
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Key Responsibilities
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Managing client communications via phone, email, and reception
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Preparing and lodging ATO, ASIC, and other compliance documents
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Maintaining client records in our practice management system
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Supporting the accounting team with administrative tasks as required
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General office administration including mail, scanning, and filing
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About You
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You'll succeed in this role if you are friendly, organised, and take initiative. We're looking for someone who can manage multiple priorities while maintaining strong attention to detail.
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You will bring:
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Previous experience in administration or client services (professional services preferred but not essential)
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Excellent verbal and written communication skills
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High attention to detail and commitment to accuracy
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Proficiency with Microsoft Office (Word, Excel, Outlook)
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Ability to learn new software and systems quickly
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Why Work With Us?
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Supportive and collaborative team environment
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Stable, long-term role within a reputable accounting firm
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Modern office facilities and inclusive workplace culture
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Opportunities to grow your skills and advance your career