Job Description

We are currently seeking an experienced and customer-focused Administration & Customer Service Officer to join a large Federal Government organisation dedicated to supporting Australians living with disability. This is an exciting opportunity to work in a busy and rewarding environment where your administrative and customer service skills will make a real difference. This role is a full time temporary position until December 2026.

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About the Role

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This is a diverse and fast-paced position where you will provide high-quality administrative and customer support to ensure the smooth operation of the office.

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- Providing general administrative and office support
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- Managing diaries, calendars, and inboxes
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- Handling customer enquiries via telephone and email and face to face
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- Scheduling and coordinating appointments for clients
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- Maintaining accurate records and data entry
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- Generating reports and supporting documentation as required
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- Assisting with reception and customer service duties
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- Supporting team members to meet service standards and deadlines
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- Providing general executive and personal assistant support when required
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About You

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- Previous experience in administration and customer service
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- Strong organisational and time management skills
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- Intermediate to advanced Microsoft Office skills, particularly Outlook
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- Excellent attention to detail and high levels of accuracy
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- Strong written and verbal communication skills
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- The ability to work effectively both independently and as part of a team
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- A proactive approach with a positive, can-do attitude
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- Professional interpersonal skills and the ability to build solid stakeholder relationships
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Benefits

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- Immediate start available (pending clearances)
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- Full-time hours: Monday to Friday, 8:30am - 5:00pm
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- Temporary assignment
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- ConvenientDandenonglocation
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- Competitive hourly rate of $36.27 + Super
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- Prospect to gain valuable experience within a Federal Government organisation
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- Supportive and cooperative team environment
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Eligibility Requirements

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Please note:To be considered for this position, applicants must:

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- Be an Australian Citizen
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- Successfully complete a Federal Police Check
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

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📌 Customer Service Officer (Victoria)
🏢 Chandler Macleod Group
📍 Victoria