Ping Identity is seeking a Support Account Manager to manage high-touch engagements with premier client accounts. You will monitor health, organize case reviews, educate customers on best practices, and ensure SLAs are met while coordinating with engineers.
n
A robust background in incident, problem, and change management is essential, along with excellent communication and the ability to translate complex tech issues for diverse audiences.
#J-18808-Ljbffr
📌 Enterprise Support Account Manager - Client Relations (New South Wales)
🏢 SecuredTouch (acquired by Ping Identity)
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.