Job Description

We See You is a small NDIS provider, founded and led by a social worker with a deep commitment to person-centred, trauma-informed care. With a focus on psychosocial disabilities, we offer tailored support that reflects each participant's unique needs, goals, and strengths, so they can live meaningful, self-directed lives. We pride ourselves on building strong, consistent relationships and delivering services that are reliable and rooted in genuine care.

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We are seeking a compassionate and highly organised Mental Health Support Worker / Entry-Level Support Coordinator to join our team as a casual subcontractor.

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About the Role

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This is a dual role that combines hands-on support work with support coordination tasks. There is an opportunity to progress into support coordination, managing your own caseload. Below are examples of tasks you may be required to complete.

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Support work tasks include:

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- Supporting daily living activities such as meal planning, grocery shopping, and meal preparation
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- Encouraging routines recommended by allied health professionals
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- Assisting participants to develop current skills and increase independence in decision-making
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- Providing companionship, social interaction, and encouragement with goal-setting
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- Transporting participants to appointments, activities, and social events
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- Supporting participation in hobbies, classes, and volunteering opportunities
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- Assisting with everyday administration such as Centrelink appointments, paying bills, or housing applications
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- Respecting participant preferences, cultural needs, and dignity while encouraging choice and control
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- Working collaboratively with participants, families, and other providers
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- Maintaining accurate notes and records
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Entry-level Support Coordination tasks include:

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- Researching provider options in accordance with participants' preferences
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- Liaising with providers
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- Completing referrals
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- Completing service agreements, consent forms, and other forms
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- Maintaining accurate notes and records
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- Assisting with admin tasks
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Support work is delivered both in participants' homes and in the community.

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Support Coordination tasks can be completed remotely.

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Flexible hours: approx 6-10 per week to start, with the potential to increase as demand grows

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Weekend availability desirable , weekday availability essential.

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We See You is a remote organisation with no fixed office. You'll work independently day to day, with ongoing support and guidance from the Director.

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What We're Looking For

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- Strong interpersonal and communication skills
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- Reliable and responsible
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- Excellent time and information management skills
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- Proactive, highly organised, and attentive to detail ...
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📌 NDIS Mental Health Support Worker / entry-level Support Coordinator (Victoria)
🏢 We See You
📍 Victoria