Build relationships. Drive growth. Make technology matter.

At Linktech Australia , we help organisations get more value from technology. As a trusted Microsoft solutions and managed services partner, we deliver cloud, security, data, AI, modern workplace and managed service outcomes to customers across Australia.

We are looking for an energetic and customer-focused Account Manager to join our growing team.

This is an prospect to work directly with business leaders, build long-term customer relationships, and help clients modernise their technology environments through Microsoft cloud, cybersecurity, AI and managed services solutions.

About the Role

As an Account Manager, you will be responsible for managing a portfolio of customers while identifying opportunities to expand existing services and introduce new solutions.

You will work closely with our technical, service delivery and leadership teams to ensure customers receive exceptional service and strategic guidance.

Key Responsibilities

- Manage and grow a portfolio of existing customer accounts
- Develop trusted advisor relationships with business and IT stakeholders
- Conduct regular customer reviews and strategic planning sessions
- Identify opportunities across Managed Services, Azure, Microsoft 365, Security, Data & AI solutions
- Generate and maintain a healthy sales pipeline
- Prepare proposals, quotations and renewals




- Coordinate with service delivery teams to ensure successful customer outcomes
- Maintain accurate CRM records and forecasting
- Achieve monthly and quarterly sales targets
- Represent Linktech Australia at industry and customer events

What You'll Bring

- 3+ years experience in Account Management, Business Development or IT Sales
- Experience selling managed services or Microsoft solutions
- Strong customer relationship and stakeholder management skills
- Excellent communication and presentation abilities
- Commercially focused with a growth mindset
- Ability to manage multiple opportunities and priorities

Highly Regarded

- Experience within a Managed Service Provider (MSP)
- Microsoft licensing knowledge
- Understanding of Azure, Microsoft 365, Security, Copilot or Data & AI solutions
- Experience using CRM systems

Linktech Australia is an Australian-owned IT services and consulting partner with local delivery teams across Melbourne and Sydney. We help organisations streamline operations, improve productivity, strengthen security and accelerate cloud adoption through Microsoft technologies and managed services. Our expertise spans Cloud, Security, Data & AI, Modern Work and Managed Services.

Ready to help customers achieve more with technology?

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📌 Account Manager (Melbourne)
🏢 Linktech Australia
📍 Melbourne