Sales Support Coordinator (Trade Events and Training) - Norwegian Cruise Line

Our brand sits within the ‘upper contemporary’ space, providing innovative offerings to its valued guests. As one of the leading cruise brands globally, Norwegian Cruise Line (NCL) prides itself on its entrepreneurial spirit, award winning dinning, accommodation and entertainment options, and its modern fleet.

WHAT WE CAN OFFER:

A multi award-winning brand.

A collaborative and supportive culture, encompassed by a people-focused environment.

Staff Engagement activities, driven by both the business and staff eg Staff Appreciation Day, Culture Day, and Chinese New Year to name a few.

A strong focus on work/life balance, family and community through initiatives such as flexible work options, ‘Keeping in Touch’ Days, and Community Service Leave.

An inclusive and supportive Paid Maternity Leave program.

Wellness initiatives such as our Employee Assistance Program, Mental Health Month, Run Club and free Yoga & Pilates classes.

Financial benefits such as a competitive remuneration package, salary sacrifice options, and our Employee Referral Program.

A proud history of successful career pathways/advancement opportunities for staff.

Plus….you’ll get to work in the highly diverse and exciting cruise industry, representing a modern contemporary and in-demand product offering!

WHAT THE ROLE ENTAILS – Known internally as Partnership Relations Coordinator and based in Sydney, this role sits within our Partnership Relations team that are our Sales enablement engine – responsible for coordinating trade events, agent activations, training programs, merchandising initiatives and sales support across Australia and New Zealand. This position requires exceptional organizational, communication and interpersonal skills to effectively assist in coordinating campaigns, managing logistics, and fostering relationships with trade partners and stakeholders. With a proactive, detail oriented approach, the role contributes to the success of marketing efforts,



ensuring consistency, efficiency and high-quality outcomes.

What you’ll be doing:

Coordinate national trade events and activations. Events can include: Famils/Seminars at Sea; Ship Visits; Conferences/Expos; Consumer Roadshows; and Trade Partner Retreats.

Support sales training and engagement programs.

Manage event logistics and communications, including: Trade VIP Communications; Internal Communications; Sales Team Briefings; and Facebook user approval and moderation.

Coordinate merchandising and promotional materials, which can include: Brochures; Flyers; Banners and POS.

Maintain CRM reporting and campaign tracking.

Support agency conferences and trade shows.

WHAT YOU’LL BRING TO THE ROLE:

2-5 years’ experience in Events, Marketing or Sales Support.

Excellent written and verbal communication skills with strong attention to detail.

Exceptionally organised, with strong time and project management skills.

Confident juggling competing priorities and shifting between various projects.

Proven ability to manage multiple stakeholders and build effective working relationships.

Proficiency in CRM systems, project management tools and event platforms is essential.

Ability to adapt to a fast-paced, highly dynamic setting while collaborating with cross-functional teams to achieve shared goals is a must!

Excellent availability, with the ability to travel when needed to support events – this role will require you to work outside of standard business hours from time to time eg evening and weekend work on occasions.

A team-centric mentality, an ability to add to an existing positive work culture, and a genuine passion for what you do.

Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law

#J-18808-Ljbffr

📌 Partnership Relations Coordinator (Marketing & Events) - Norwegian Cruise Line (City of Sydney)
🏢 NCL Australia
📍 City of Sydney