Are you a warm, organised and confident Medical Receptionist who loves connecting with people and thrives in a busy environment?
MindFlare Psychology is a growing, family-owned psychology practice supporting children, families and individuals. We’re looking for a friendly, reliable and organised Medical Receptionist to join our team.
This is more than just a reception role. As the first point of contact for our clients, you’ll play an important part in creating a warm, welcoming and professional experience from the moment someone contacts MindFlare.
You’ll be part of a supportive team where your contribution matters, the days are varied, and no two days are quite the same.
About the Role
Your day-to-day responsibilities will include:
- Welcoming clients and families with warmth and professionalism
- Managing incoming and outgoing phone calls
- Responding to emails and client enquiries
- Scheduling appointments and managing clinician diaries
- Following up tentative bookings and supporting clients through the booking process
- Maintaining accurate client records in our practice management system (Halaxy)
- Assisting with invoicing and following up outstanding accounts when required
- Opening and closing the practice
- General administration, data entry, scanning and document management
About You
We’re looking for someone who is:
- Friendly, warm and professional
- Confident and comfortable speaking with clients on the phone
- Highly organised with excellent attention to detail
- Able to multitask and prioritise in a busy environment
- Reliable, proactive and able to use initiative
- A solid communicator who genuinely enjoys helping people
- Comfortable working independently while also being a supportive team member
Experience & Skills
- Previous reception and/or administration experience (essential)
- Previous medical reception experience (highly desirable)
- Experience working within a healthcare or allied health setting (desirable)
- Knowledge of Medicare and/or NDIS (highly desirable)
- Experience using Halaxy or similar practice management software (highly desirable)
Why Join MindFlare
At MindFlare, we believe that supporting our clients starts with supporting our team.
You’ll join a welcoming, supportive and down-to-earth team within a growing family-owned psychology practice. Your role will be valued, your contribution will make a difference, and you’ll have the opportunity to be part of a practice that genuinely cares about its clients and community.
If you’re looking for a role where you can use your organisational skills, connect with people and make a positive difference every day , we’d love to hear from you.
Employment Details
Employment Type: Full-Time, 38 hours per week
Days: Monday–Friday, with occasional Saturday shifts may be offered with advance notice
Location: Glenmore Park
Salary: Competitive salary based on experience
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📌 Medical Receptionist (City of Sydney)
🏢 MindFlare
📍 City of Sydney
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