Job Description

Operations Administration Assistant - Full Time

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Ryde, NSW

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Ready for your next opportunity? Bring your administration, customer service and organisational skills to Busways' Ryde depot! We're looking for a proactive Operations Administration Assistant to support our busy depot operations. You'll play an important role in keeping things running smoothly while making a positive difference to our drivers, customers and the wider community.

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What You'll Be Doing

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- Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.
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- Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.
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- Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.
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- Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.
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- Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.
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- Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.
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What You'll Bring

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- Previous administration or operations support experience in a busy, customer-focused environment.
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- Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.
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- Excellent organisational skills with the ability to prioritise competing tasks,



manage deadlines and maintain a high level of accuracy.
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- Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
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- A flexible, proactive approach with strong attention to detail and the ability to follow policies and procedures.
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- Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.
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What We Offer You

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At Busways, we don't just transport people - we care about every part of the journey. You'll be part of a supportive, collaborative team in a contemporary office environment with great advantages, including:

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- Career growth opportunities
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- A supportive team culture with regular lunches and social events
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- Employee Referral Program - generous cash bonuses
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- Free secure on-site parking
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- Fitness Passport - discounted access to multiple fitness facilities
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- Confidential support via Telus Health's Employee Assistance Program
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Who We Are

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For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

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Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

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Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

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📌 Operations Administration Assistant - Ryde
🏢 Busways Group
📍 Ryde