Job Description

This is an exciting opportunity to join Council's Ouyen Office and play a key role in delivering exceptional customer service and administrative support across Council's service centres and call centre operations.

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The successful applicant will be required to work between 16 and 24 hours per week, with the agreed hours to be negotiated at the time of appointment.

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- Part Time
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- Job Number: R2772
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- Applications Close: 4pm, Thursday 20 August 2026
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About the Opportunity

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You will be the first point of contact for customers, helping to provide accurate information, resolve enquiries, and create positive experiences for the community. Working in a collaborative and customer-focused environment, you will contribute to the efficient operation of frontline services while building strong relationships with customers, colleagues, and stakeholders.

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What you will bring

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- Relevant post-secondary qualification in business administration or retail operations or minimum three year's experience in an administration role with Customer Service focus.
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- Experience using Microsoft Office and business systems.
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- Cash handling and financial processing experience.
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- Current Driver Licence.
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- Current satisfactory Police Check.
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Salary and conditions

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The position is classified within Band 4 of Council's Current Enterprise Agreement ranging from $38.81 per hour plus statutory superannuation.

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Benefits

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- Flexible Work Arrangements (Work from Home, Flextime, Purchase of Additional Leave)
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- Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment.
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- Study Support Program with Paid Study Leave and Financial Contribution to Qualification Fees
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- Learning and Professional Development Opportunities
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- Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay
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- Bi-Annual Employee Recognition Celebration for Milestones and Achievements
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- Employee Health and Wellbeing Initiatives:



Discounted Health Insurance and Gym Memberships
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- Employee Assistance Program: Free Counselling for Employees and Immediate Family Members
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- Active Social Clubs
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Mildura Rural City Council is an equal prospect employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities.

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We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

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All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment.

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Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.

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About our organisation

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Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. As an employer of choice and a Gold Award winner in the Business Excellence Awards, we are committed to innovation, collaboration and continuous improvement. Learn more about our organisation at www.mildura.vic.gov.au

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About our region

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Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres.

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Only a short flight from three capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a robust community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at www.visitmildura.com.au

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📌 Administration Officer - Ouyen (Mildura)
🏢 Careers at Council
📍 Mildura