Are you a people-person who loves helping others, enjoys learning new things and brings a great attitude to work every day?
We're CPAP Direct, Australia's go-to team for sleep and respiratory health, and we're looking for a Clinical CPAP Specialist to join our Penrith team on a 9-month maternity leave contract.
This is a fantastic opportunity for someone with retail experience who is friendly, reliable, confident and genuinely passionate about helping people.
You don't need to be a sleep expert - we'll provide the training and support you need to succeed!
- Helping customers find the right CPAP equipment for their individual needs
- Conducting clinical consultations with care and confidence
- Supporting customers throughout their CPAP therapy journey
- Building strong relationships with customers and health professionals
- Providing exceptional customer service and creating a positive experience
- Learning about CPAP equipment, sleep health and the latest technology
- Working collaboratively with the wider team while also being confident working independently
- Keeping customer information and records accurate and up to date
What are we looking for?
We're looking for someone who brings the right attitude and personality to our team.
- Retail experience and a genuine passion for customer service
- A friendly,
approachable and qualified personality
- Excellent reliability and a strong work ethic
- Flexibility and a willingness to help wherever needed
- Honesty, integrity and self-awareness
- Confidence communicating with customers and colleagues
- Experience working successfully within a team environment
- A good sense of humour and the ability to have a bit of fun at work!
- A genuine passion for helping people
- A willingness and eagerness to learn
- Confidence to ask questions and seek help when you need it
- Solid technology skills and the ability to learn new systems and equipment
Experience in CPAP, pharmacy, optical, healthcare, medical or other customer-focused environments would be highly regarded, but it's not essential.
Most importantly, we want someone who is eager to learn, isn't afraid to ask questions and genuinely cares about doing a great job.
Our Values
You'll also need to be someone who identifies with and lives our core values:
P - Passion
E - Empowerment
O - Openness
P - Playfulness
L - Leadership
E - Excellence
What's in it for you?
- Full training and ongoing support
- A friendly, supportive and collaborative team
- A workplace where personality and a sense of humour are encouraged
- Competitive salary and performance incentives
- The opportunity to make a genuine difference in people's lives
- The chance to develop your knowledge and skills within the sleep health industry
Ready to join the CPAP Direct team?
If you're reliable, friendly, confident and passionate about helping people - and you're excited to learn something new - we'd love to hear from you!
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📌 Retail Sales Assistant / Sleep Health Clinician (City of Penrith)
🏢 CPAP Direct
📍 City of Penrith
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