Job Description

About the Role

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Reporting to the General Manager, you'll take ownership of day-to-day venue operations across gaming, bar and bistro — leading your team, maintaining high standards, and helping drive the venue's ongoing growth.

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Responsibilities

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- Overseeing the day-to-day operations of the venue
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- Leading, coaching and supporting the team
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- Delivering outstanding customer service and resolving customer concerns
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- Ensuring compliance with gaming, liquor and workplace health & safety regulations
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- Monitoring gaming and hospitality operations to maintain high standards
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- Managing staff rosters and labour costs
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- Supporting recruitment, training and employee development
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- Assisting with managing cash handling, stock control and operational reporting
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- Coordinating maintenance to keep the venue well presented
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- Driving continuous improvement and contributing to business growth
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- Supporting the General Manager as required
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About You

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- Previous experience in a venue management, operations or senior supervisory role within gaming or hospitality
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- Strong people leadership skills, with the ability to coach,



motivate and manage a diverse team
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- Solid understanding of gaming and liquor compliance requirements
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- A hands-on approach — comfortable on the floor and leading by example
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- Robust organisational skills and the ability to manage competing priorities
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Desirable Qualifications

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- Current Responsible Service of Gaming Certificate (RSG)
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- Current Responsible Service of Alcohol Certificate (RSA)
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- Victorian Gaming Licence
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What's on Offer

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- Competitive pay, commensurate with experience
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- Genuine opportunity for career progression
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How to Apply

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If you're ready to bring your leadership and operational skills to a great team, we'd love to hear from you. Click "Apply Now" and submit your resume and a short cover letter telling us why you're the right fit.

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📌 Operations Manager (Red Cliffs)
🏢 The Red Cliffs Club
📍 Red Cliffs