Join a Global Packaging Leader — Step into a Key Role with a Warm Handover and a Team That Truly Values You...

Boyd Recruitment is proud to have exclusively partnered again with one of our long‑standing favourite clients — a global leader in sustainable adaptable packaging supplying pharmaceuticals, nutraceuticals, food products, and industrial applications. With more than 40 years of success , this business is known for integrity, personalised service, and long‑term relationships that span decades.

They’re now seeking a Reception & Shipping Logistics Officer to join their dedicated, passionate team. Their long‑tenured current employee is retiring after many years of valued service, and while the team is saddened to see them go, it opens the door for someone who wants to step into a stable, supportive, no‑BS environment with a thorough handover that sets you up for success.

If you’re a strong communicator, confident negotiator, and natural wordsmith who thrives in a fast‑paced, people‑centric role — this is your next long‑term home.

Why This Role Stands Out

- Exclusive role with a long‑term Boyd Recruitment client
- Global brand with 40+ years of success and strong market reputation
- Highly supportive directors who back their people and want you to succeed
- A genuinely great team with zero ego and strong values
- Warm handover from a long‑tenured employee
- Fast‑paced, stable environment with real variety

What You’ll Own

You’ll be the first point of contact for customers, suppliers,



and visitors — and the steady operator who keeps communication, logistics, and admin flowing smoothly.

Your day will include:

- Answering and transferring incoming calls, taking clear and accurate messages
- Greeting visitors with warmth and professionalism
- Entering data into Salesforce with high attention to detail
- Assisting with the office email system and general admin
- Communicating with suppliers to ensure materials meet tolerance, specifications, deadlines, and order requirements
- Updating customers on order progress, including weekly Customer Order Status Reports
- Responding promptly to customer concerns and negotiating feasible resolutions with suppliers and stakeholders
- Crafting clear, polished written communication — you’ll be the wordsmith who represents the brand professionally
- Building strong product knowledge across Packaging & Industrial products
- Arranging company travel and managing itineraries
- Supporting the team with ad‑hoc duties as needed

What You Bring

You’re someone who thrives in a busy, people‑centric workplace. You bring:

- Exceptional communication skills — polished, professional, and confident




- Negotiation capability — able to work with suppliers and stakeholders to resolve issues
- Wordsmith ability — strong written communication that is clear, accurate, and brand‑aligned
- The ability to build strong relationships with employees, customers, and suppliers
- Confidence dealing with everyone from general managers to transport contractors
- The ability to work independently, move quickly, and manage shifting prioritiesA proactive mindset — you escal…
- Strong attention to detail and pride in doing things right

Culture

Join a team of like‑minded colleagues in ultra‑contemporary offices, all driven by a passion for excellence. Enjoy a supportive and encouraging environment with a team‑oriented culture that’s friendly, inclusive, and flexible. The Senior Management team shares a clear vision and an open, approachable style, giving employees the freedom to share ideas and the confidence to grow and learn.

This employer is a leader in the industry, known for their outstanding craftsmanship and stellar reputation. They seek the "best of the best" and are committed to creating a workplace that helps you exceed your potential.

Being a family member of our client, you will enjoy:

- Working in a performance‑based environment
- Access to nationally recognised training
- Regular performance & salary reviews
- Development days, Christmas parties, lunches

Applicants must be Australian permanent residents with full work rights.

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📌 Reception & Shipping Logistics Coordinator (City of Kingston)
🏢 BOYD RECRUITMENT
📍 City of Kingston