Job Description

Dental Receptionist | Join the Team at iSmile Studio

n

Location: Balwyn VIC
n Position: Permanent Part-Time or Full-Time (negotiable)

n

About Us

n

At iSmile Studio, we believe every patient deserves exceptional dental care delivered with warmth, honesty, and genuine compassion. Our modern, boutique practice is committed to creating a positive experience from the moment a patient walks through the door.

n

We're looking for an enthusiastic, organised, and friendly Dental Receptionist who loves helping people and takes pride in delivering outstanding customer service.

n

Why You'll Love Working With Us

n

We're not just looking for someone to answer phones—we're looking for someone who wants to be part of a supportive, close‐knit team that genuinely enjoys coming to work.

n

What makes iSmile Studio different:

n

n
- Boutique, modern dental practice with a strong reputation for exceptional patient care
n
- Supportive and respectful team culture where everyone's contribution is valued
n
- Friendly patients who appreciate quality service
n
- Opportunity to build long‐term relationships with patients
n
- Ongoing training and career development
n
- Modern digital systems and streamlined workflows
n
- Work‐life balance with a predictable roster
n
- Staff discounts on dental treatment
n
- A positive workplace where kindness, teamwork, and growth are encouraged
n

n

About the Role

n

As the first point of contact for our patients,



you'll play an important role in creating an exceptional experience every day.

n

Your responsibilities will include:

n

n
- Welcoming patients with a warm and professional attitude
n
- Managing appointments and daily schedules
n
- Answering phone calls and responding to enquiries
n
- Processing payments and health fund claims
n
- Coordinating treatment plans and recallsAssisting with administrative tasks and maintaining accurate patient recordsSupporting the clinical team to ensure the day runs smoothly
n

n

About You

n

You'll thrive in this role if you:

n

n
- Have previous dental reception experience (preferred but not essential)
n
- Have excellent communication and interpersonal skills
n
- Enjoy providing exceptional customer service
n
- Are organised, proactive, and able to multitask
n
- Have strong computer skills
n
- Work well both independently and as part of a team
n
- Present professionally and have a positive attitude
n
- Are reliable, punctual, and eager to learn
n

n

Experience with Dental4Windows is advantageous but not essential.

n

What Success Looks Like

n

You're someone who:

n

n
- Makes every patient feel welcomed and cared for
n
- Keeps the day running smoothly and efficiently
n
- Communicates confidently with patients and the clinical team
n
- Takes initiative and enjoys solving problems
n
- Wants to contribute to a positive workplace culture
n

#J-18808-Ljbffr

📌 Dental Receptionist (Williamstown)
🏢 seek.com.au
📍 Williamstown