Job Description

We are looking for a reliable, highly organised and discreet Mandarin-speaking Administrative Assistant to support a busy company Director with day-to-day administration, local appointments, personal arrangements, errands, information management and simple business coordination.

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This role is suitable for someone who is familiar with Sydney's local lifestyle and services, communicates confidently in English, and can also communicate smoothly in Mandarin.

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This is a part-time role, approximately 2-3 days per week or around 15-24 hours per week. Working days and hours can be discussed based on mutual availability and business needs.

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Key Responsibilities

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- Assist with day-to-day administration, scheduling, reminders, appointments and follow-up tasks.
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- Help arrange local appointments, bookings, document pick-up/drop-off, shopping, phone confirmations and simple errands around Sydney.
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- Organise emails, messages, documents, invoices, receipts, contracts, quotations and other daily records.
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- Communicate clearly in Mandarin with the Director, family members and relevant contacts when needed.
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- Assist with straightforward business coordination, including store-related follow-up, supplier communication, shopping centre/property coordination, information collection and task tracking.
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- Arrange travel, restaurant bookings, repairs, medical or lifestyle appointments and other day-to-day arrangements as required.
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- Record, remind and follow up on important matters to ensure tasks are completed properly and nothing is missed.
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Requirements

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- Highly fluent English with strong local-level communication skills. You must be able to independently and naturally handle phone calls, emails, appointments, service coordination,



complaint follow-up and supplier communication in Australia.
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- Fluent Mandarin is required, with the ability to communicate clearly and smoothly with the Director and relevant family members.
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- Strong knowledge of Sydney's local lifestyle and services, including shopping, transport, banks, post offices, medical appointments, government services, shopping centres and local service providers.
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- Highly organised, detail-oriented and able to proactively remind, follow up and complete tasks without needing constant instruction.
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- Mature, reliable, stable and professional, with a strong sense of service and appropriate boundaries.
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- Strong confidentiality awareness, with the ability to handle personal information, family arrangements and company-related information with discretion.
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- Comfortable handling a wide range of practical tasks, including bookings, errands, organising, communication, confirmations and follow-ups.
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- Previous experience as an Administrative Assistant, Personal Assistant, Family Office Assistant, Concierge, Customer Service Assistant, Local Coordinator, Retail Operations Assistant or similar role is preferred.
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- Australian driver licence preferred. Own car preferred but not essential.
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Please Note

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This is not a nanny, housekeeping, childcare or cleaning role. The position does not involve cooking, household cleaning, caring for family members or regular school pick-up/drop-off duties.

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Personal Attributes

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We are looking for someone who is reliable, discreet, careful, proactive and patient.

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The ideal candidate can handle small details properly, organise complex matters clearly, and provide steady, efficient and professional support to a busy business owner.

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Salary

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depending on experience, capability and suitability.

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📌 Mandarin-speaking Administrative Assistant (New South Wales)
🏢 Fast Fashion
📍 New South Wales