Job Description

Hospitality Services Officer - Kawana Waters Care Community

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"At Opal HealthCare, we know that companies don't succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia's leading aged care providers with over 148 Care Communities and over 23,000 team members nationwide.

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About the Role

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We're looking for a versatile and caringGeneral Services Officer to join our hospitality team at Kawana Waters Care Community.In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

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What's on Offer

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- Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave
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Why Choose Opal?

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Varied & meaningful work— No two days are the same; support our community in three essential areas

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Career development— Access our Opal HealthCare Academy to grow your skills

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Supportive team— Join a values-led setting where you are valued

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Paid parental leave— Industry-leading policy$5,000 referral bonusesfor bringing a friend onboard

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Sector-leading systems— The tools to help you succeed

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What You'll Do

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Food Service:Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

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Housekeeping:Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

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Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

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Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

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Follow strict safety, sanitary, and infection control protocols in all tasks.

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What You'll Need

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A passion for helping people and making a difference in your community.

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A flexible, can-do attitude and willingness to learn across different areas of hospitality.

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Good communication skills and a friendly, professional manner.

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Reliability and a strong work ethic.

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Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

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Willingness to complete:

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- Pre-employment medical
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- NDIS Worker Screening Check
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Serve with Heart

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If you are looking for a hands‐on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

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📌 Hospitality Services Officer - Kawana Waters Care Community (Rockhampton)
🏢 Opal HealthCare
📍 Rockhampton